Senior Director, Media

What you are accountable for:

The Senior Director, Media is accountable for leading and growing a portfolio of client relationships within the Client Management function inside the Media team. Take responsibility for the client relationships, whilst managing a team to grow those relationships year on year. Demonstrating strong business acumen, deep B2B media knowledge across planning, strategy and activation, solution orientated and excellent communication skills, together with strength in people management together with a high level of commercial acumen is core the success in this role.

What you are responsible for:

• Provide superior customer service whilst maximizing business opportunities, growth and efficiency.
• Understand client compensation structure and the implications of plan changes.
• Provide the client with regular status updates on project progress vs agreed KPIs.
• Build successful relationships with clients.
• Participate in fostering and building relationships with senior agency partners, building and fostering strong relationships with key agency partners and vendors.
• Lead and inspire both your team and your colleagues to consistently deliver work that exceeds expectations.
• Work across all integrated service offerings to ensure that the teams are provided with a sufficient level of briefing for all work undertaken.
• Actively incorporate agency tools into client planning processes and facilitate planning workshops as appropriate.
• Keep abreast of industry trends and share knowledge with the team.
• Act as the senior media authority across your portfolio, steering cross-channel media strategy, planning and activation recommendations.
• Maintain an expert view of the B2B media landscape, including platforms, publishers, vendors and emerging channels, and translate it into growth opportunities for clients.
• Drive a culture of innovation within the Client Management portfolio team to increase revenue and deliver excellence for the client.
• Manage commercial success of clients by ensuring client profitability, tackling issues that lead to unprofitability, managing resource and investment of time and effort according to potential return, and managing and reporting accurate revenue figures.
• Develop accurate revenue projections for clients based upon ongoing and planned projects, client timelines, and budgets.
• Oversee the financial health of client projects, working with PMO to ensure campaigns are delivered with a healthy margin.
• Evaluate the profitability of each client by analyzing revenue against project costs and making recommendations for improved efficiency.
• Collaborate with the Growth and Finance teams to forecast new business opportunities to enable efficient scheduling of resources across departments and ensure alignment with Just's financial goals.

What you'll bring [knowledge, skills, and/or experience]:

Skills:

• Active listening
• Challenge mediocrity
• Commercially astute
• Eye for detail
• Global vision
• Growth (sales) focused
• Organized
• People Management
• Presentation Skills
• Prioritizing
• Problem-solving
• Solutions oriented
• Stakeholder management
• Storytelling
• Upwards management

Knowledge:

• Agency knowledge
• B2B Marketing: Client Knowledge
• B2B Marketing: Creative
• B2B Marketing: Industry
• B2B Marketing: Media Activation
• B2B Marketing: Media Planning
• B2B Marketing: Media Strategy
• B2B Marketing: Strategy
• B2B Marketing: Vendor landscape
• B2B Marketing: Media Measurement and Analytics

Experience

• 10+ years of client management / sales experience within agencies and/or digital B2B marketing environments.
• Interest and experience in the technology sector.
• 10+ years' experience in B2B media across planning, strategy and activation, including digital, programmatic, social, search and publisher/vendor partnerships.
• 10+ years' track record of driving revenue growth for B2B technology clients, meeting or exceeding pipeline and revenue targets.
• 10+ years' experience working with creative studio environments, working with core insight, content and demand programs to serve B2B.
• 10+ years' experience in cross-channel integrated marketing programs, including ABM and Media, with a primary focus on executing programs of activities that convert to sales opportunities.

About Trilliad

Trilliad, a market-leading Growth Services Provider (GSP), solves challenges and drives results for Growth Leaders across Sales, Marketing and Customer Success. Trilliad's full-service solutions deliver competitive advantage for the brands it works with by optimizing their sales and marketing strategies, processes, skills, and technology.

At Trilliad, culture is our backbone. It shapes how we think, behave, and treat one another, and it defines how our clients, partners, and communities experience us. Our culture is anchored in our Leadership Principles: putting the company first, obsessing over growth, remembering that business is personal, and ensuring strategy turns into execution.

The Trilliad Agreement

If you want to be part of building a truly great growth company, and if you want to help cultivate a culture that creates value for customers and colleagues alike, then you might be a fit for Trilliad.

A workplace where we grow:

• You'll stretch your skills and shape your career through work that pushes boundaries and raises the bar.
• You'll have access to world-class training and development.
• You'll have the clarity and tools to deliver results that matter.

A workplace where we connect:

• You'll be guided by leaders who are worth following.
• You'll build relationships that go beyond the job.
• You'll be invited to offer thoughtful feedback, and when you do, your voice will be heard.

A workplace where we thrive:

• Great results will be recognized and celebrated.
• You'll work in an environment with teammates who have your back.
• You'll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.