Enterprise Applications Platform Lead – Salesforce

Overview:

Blue Yonder is a leader in AI-driven supply chain software, helping organizations transform and optimize their end-to-end operations. We are seeking an experienced Enterprise Applications Platform Lead – Salesforce, to lead the strategy, design, and delivery of Salesforce-centric business solutions while ensuring alignment across connected enterprise applications that support commercial and operational processes.

This role serves as a critical bridge between business stakeholders and technology teams, partnering closely with Sales, Revenue Operations, Global Services, Customer Enablement, Product Enablement, Finance, and other commercial functions to deliver scalable business solutions. While Salesforce serves as the primary platform focus, this leader will help ensure initiatives are designed cohesively across connected enterprise applications including Revenue Cloud, Jira/Tempo, Upland PSA, Workday, and other supporting technologies that enable the Lead-to-Cash and Services lifecycle.

The ideal candidate combines deep Salesforce expertise with strong business acumen, executive communication skills, and hands-on delivery leadership. This individual will help shape the future Salesforce roadmap while leading key initiatives across Sales Cloud, Revenue Cloud (CPQ), Einstein/Agentforce, Data Cloud, and related Salesforce capabilities.

This role will lead a small team of Salesforce professionals and play a key role in driving business transformation through technology innovation, process optimization, and solution delivery.

What You’ll Be Doing (Scope):

Salesforce Strategy & Architecture

• Design scalable Salesforce solutions across Sales Cloud, Revenue Cloud (CPQ), Data Cloud, Einstein/Agentforce, and related technologies.
• Partner with business stakeholders to identify opportunities for process improvement, automation, and platform optimization.
• Ensure solutions follow enterprise architecture standards and best practices.

Business Partnership & Solution Leadership

• Partner across Revenue Operations, Global Services, Customer Enablement, Product Enablement, Finance, and other commercial functions to align business processes and technology roadmaps with organizational objectives.
• Translate complex business requirements into scalable Salesforce solutions.
• Facilitate discussions with business leaders to prioritize initiatives and define roadmaps.
• Provide strategic guidance on platform capabilities, enhancements, and future investments.

Delivery & Team Leadership

• Lead end-to-end Salesforce solution delivery from concept through implementation and adoption.
• Manage and mentor a small team of Salesforce professionals, including offshore resources.
• Oversee vendor and consulting partner engagements when required.
• Drive successful execution of platform initiatives while balancing business priorities and technical requirements.

Enterprise Transformation, Innovation & Cross-Platform Partnership

• Lead major Salesforce transformation programs including Revenue Cloud (CPQ), Einstein/Agentforce, and other revenue-focused initiatives.
• Ensure enterprise initiatives are designed cohesively across Salesforce and related applications including Revenue Cloud, Jira/Tempo, Upland PSA, Workday, and other enterprise platforms as required to support end-to-end business processes.
• Drive automation, AI enablement, and workflow optimization across business processes.
• Identify opportunities to improve system adoption, operational efficiency, data quality, and business outcomes.
• Support future-state operating models and scalable growth strategies.

What We’re Looking For:

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or related field.
• 7+ years of experience leading Salesforce platform, architecture, solution delivery, or enterprise application initiatives.
• Deep expertise with Salesforce Sales Cloud and experience supporting enterprise Salesforce environments.
• Experience leading complex Salesforce implementations, enhancements, and transformation programs.
• Experience supporting revenue-generating business functions such as Sales, Revenue Operations, Finance, Forecasting, Customer Success, Professional Services, or Inside Sales.
• Demonstrated ability to partner with senior business leaders and translate business objectives into scalable technology solutions.
• Experience leading or mentoring technical resources and delivering through both onshore and offshore teams.
• Strong communication, stakeholder management, and executive presentation skills.

Preferred Skills

• Experience with Salesforce Revenue Cloud (CPQ/RCA), Einstein/Agentforce, Data Cloud, and Revenue Intelligence.
• Salesforce certifications such as Application Architect, System Architect, Sales Cloud Consultant, or similar.
• Experience within SaaS, enterprise software, or high-growth technology organizations.
• Experience supporting integrated enterprise application environments involving Salesforce, Workday, ServiceNow, Jira/Tempo/Atlassian, Upland PSA, ServiceNow, or similar business application platforms.