Salesforce ( Sales Cloud) Business Analyst

Roles and Responsibilities:

• Partner with key business and technical stakeholders to enhance current solutions, and develop new ones.
• Drive and project manage initiatives End to End from inception to delivery
• Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
• Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders
• Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems.
• Deliver On Schedule, On Budget, and On Scope Projects
• Design and Build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes.
• Maintain SLAs and KPIs
• Act as the liaison between PM, SalesOps, and occasionally finance, Operation, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks
• Identify tasks and work with the application administrators, integration, and product development team to estimate delivery of proposed projects/automations.
• Prioritize and perform multiple tasks simultaneously
• Work independently as well as collaboratively with a cross-functional team.