Research Site Manager

Where You’ll Drive Impact

• Manage day-to-day activities across research site(s), including staff management, problem-solving, and operational planning.
• Create and implement standardized, well-documented clinic workflows that drive operational excellence and support site goal achievement.
• Attend all site selection visits and site initiation visits (SIVs).
• Oversee inventory of study supplies and ensure adequate stock levels at all times.
• Manage site-level purchasing and expenses in line with cost guidelines and profitability goals.
• Act as assigned or backup CRC as needed to manage team workloads while prioritizing site leadership responsibilities.
• Own the full employee lifecycle for site staff (CRCs and RAs), including hiring, onboarding, assignments, development, performance reviews, and offboarding.
• Ensure timely completion of tasks in EMR and CTMS by CRCs and RAs.
• Lead onsite training of clinical operations staff, including onboarding and study initiation visits.
• Monitor timelines and address issues when performance standards are not met.
• Review, approve, and submit timesheets.
• Work closely with Iterative Health management to develop strategies to meet performance targets around study enrollment, timeliness, and overall site health.
• Meet assigned productivity and quality metrics; meet regularly with coordinators to ensure they meet goals and escalate systemic barriers to the Iterative Health central team.
• Follow up on all monitoring visit action items in a timely manner.
• Maintain effective and ongoing communication with CROs and sponsors.
• Work closely with Principal Investigators and referring physicians to build understanding and enthusiasm for research opportunities for patients.
• Maintain effective communication between site staff, Principal Investigators, and Iterative Health management, including conducting regular site research meetings to discuss study progress and enrollment.
• Identify and manage appropriate third-party vendors; partner with the central Iterative Health team to ensure contracts are fully executed prior to study activation.
• Protect the rights and welfare of all human research participants involved in research.
• Cooperate with Iterative Health research compliance and monitoring efforts regarding the access, use, and disclosure of PHI; report instances of noncompliance to the appropriate compliance office.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to management.
• Performs related duties as requested

What You Bring to the Team

• Bachelor's degree from an accredited institution; science disciplines (biology, chemistry, etc.) preferred, or an equivalent combination of education and experience.
• Minimum 3 years of experience as a senior Clinical Research Coordinator; some management experience preferred.
• Strong written and verbal communication skills.
• Ability to read, interpret, and apply clinic policies and research protocols.
• Proficiency in standard office software; experience with EMR and CTMS platforms preferred.
• Highly organized with the ability to manage multiple priorities and meet deadlines with or without direct supervision.
• Strong problem-solving skills and ability to make sound decisions under pressure.
• Ability to interact professionally with staff, investigators, sponsors, and cross-functional partners.
• Willingness to travel across facility sites and occasionally to company meetings.

Preferred Qualifications

• GI and hepatology clinical trial experience.
• Prior experience in a site management or team leadership role within a clinical research environment.
• Familiarity with Iterative Health tools including CTMS, EMR systems, and Salesforce.
• Experience working within a research site network or multi-site clinical trial environment.
• Knowledge of GCP guidelines and human subject research regulations.

How We Work

• Collaborative and low-ego team environment
• High ownership and accountability culture
• Fast-paced and highly iterative growth environment
• Open communication and continuous learning mindset
• Mission-driven organization focused on improving patient outcomes
• Comfortable navigating evolving business priorities and opportunities