Product Manager

Location:

Bhubaneswar / Bangalore / Mumbai

Experience:

2+ years

Department:

Product Management

Industry:

Fintech / Banking / Digital Lending

About iServeU

Company Introduction:

iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products. iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.

• We process around 2500 transactions per second by levering distributed & auto scale technology like K8.

• Our core platform combines of 1200+ micro services.

• Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.

• Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.

• Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.

• Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.

For more details visit: www.iserveu.in

Requirements

Role Overview

As a Product Manager – LOS/LMS, you will own and drive the product lifecycle of Loan Origination System (LOS) and Loan Management System (LMS) solutions. You will work closely with banks, fintechs, technology teams, business stakeholders, and implementation teams to define product strategy, translate business requirements into scalable product features, and ensure successful product delivery.

The ideal candidate should have strong knowledge of digital lending, lending workflows, LOS/LMS platforms, credit processes, and banking/fintech products.

Key Responsibilities

• Own the product roadmap and lifecycle for LOS and LMS lending solutions.
• Understand lending requirements of banks, NBFCs, fintechs, and financial institutions and translate them into product features.
• Define product vision, strategy, roadmap, and prioritization based on market and customer requirements.
• Gather and analyse requirements from business, clients, operations, risk, credit, and technology stakeholders.
• Create detailed PRDs, user stories, functional specifications, process flows, and acceptance criteria.
• Design and improve end-to-end lending journeys covering customer onboarding, loan application, KYC and verification, credit assessment, bureau integration, policy/rule engine, credit decisioning, document management, sanction and approval, disbursement, repayment, collections, loan servicing, and closure.
• Work with engineering, QA, UI/UX, implementation, and business teams to ensure timely product delivery.
• Define and manage integrations with credit bureaus, KYC providers, e-sign/e-NACH, payment gateways, banking systems, APIs, and other fintech ecosystem partners.
• Work on configurable lending journeys to support different lending products and client-specific business rules.
• Collaborate with risk and credit teams to incorporate credit policies, eligibility rules, scoring, decisioning, and approval workflows.
• Analyse customer feedback, market trends, and competitor offerings to identify opportunities for product enhancements.
• Support client discussions, product demonstrations, requirement workshops, and solutioning for banks and fintech customers.
• Track product performance through relevant KPIs, adoption metrics, customer feedback, and business outcomes.
• Coordinate with implementation and support teams for product rollout, issue resolution, and continuous improvement.
• Ensure products comply with applicable banking, lending, KYC, data security, and regulatory requirements.
• Act as the key product owner and subject-matter expert for LOS/LMS solutions.

Required Skills & Experience

• 4–8 years of experience in Product Management / Product Development within Banking, Fintech, NBFC, Digital Lending, or Financial Services.
• Strong hands-on experience with LOS and/or LMS products.
• Good understanding of the end-to-end digital lending lifecycle.
• Experience working with banks, NBFCs, fintechs, or financial institutions.
• Strong understanding of lending products such as Personal Loans, Business Loans, Consumer Loans, MSME Loans, Digital Loans, and Merchant/SME Lending.
• Knowledge of credit underwriting, loan processing, risk assessment, repayment, collections, and loan servicing.
• Experience in API-based integrations and fintech/banking ecosystems.
• Strong understanding of product discovery, roadmap planning, prioritization, and Agile methodologies.
• Ability to create PRDs, BRDs, user stories, process flows, and functional specifications.
• Strong analytical, problem-solving, stakeholder-management, and communication skills.
• Ability to work effectively with both business and technology teams.

Good to Have

• Experience in building or implementing digital lending platforms for banks/NBFCs/fintechs.
• Exposure to credit decisioning/rule engines and underwriting platforms.
• Knowledge of Bureau APIs, KYC, e-sign, e-NACH, Account Aggregator (AA), UPI, payment, and banking integrations.
• Understanding of cloud-based, API-first, and microservices-based fintech platforms.
• Experience in B2B/B2B2C fintech product management.
• Experience working with enterprise clients and managing multiple stakeholders.

Education

Bachelor’s degree in Engineering, Technology, Business, Finance, or a related field. An MBA in Finance, Technology, or Business Management would be an added advantage.

What You’ll Get at iServeU

• Opportunity to build and scale digital lending products for banks and fintechs.
• Exposure to large-scale banking and fintech ecosystems.
• Opportunity to work with cross-functional teams across product, technology, business, and implementation.
• A fast-paced environment focused on innovation in financial services.
• Opportunity to work on products impacting millions of financial-service users.