Senior Enterprise Solutions Manager

About The Role

The Senior Enterprise Solutions Manager is a key operational leader driving our most complex and high-stakes enterprise delivery. Moving beyond standard process management, this role operates at the intersection of strategic problem-solving, technical project management, and high-velocity operations. We are looking for an exceptional, high-rigor operator who can take deeply ambiguous enterprise challenges, structure them, and lead cross-functional execution to deliver scalable AI solutions.

You will own the end-to-end operational delivery of our most strategic, multi-faceted enterprise engagements, serving as the critical link between our commercial team, executive clients, and internal engineering teams. Operating with the analytical rigor and structuring capability of a top-tier Engagement Manager or Tech BizOps Leader, you will partner directly with technical leadership to build 0-to-1 operational processes and ensure world-class delivery. Furthermore, you will serve as a multiplier for the team, mentoring other Enterprise Solutions Managers and advising senior client leadership.

What You’ll Do

• Executive Commercial & Engineering Alignment: Act as the critical bridge between go-to-market and delivery on marquee accounts. Partner with the commercial team to deeply understand complex client requirements and business objectives, working in lockstep with engineering to deliver the execution.
• "Two-in-a-Box" Strategic Partnership: Partner directly with the account's Technical Lead to drive outcomes on our most complex, highest-value engagements. While they own the technical architecture and solution design, you act as their operational counterpart to ensure flawless execution, resource alignment, and risk mitigation.
• Lead Complex Enterprise Delivery & Technical Ceremonies: Own the end-to-end operational execution of massive enterprise AI deployments across multiple concurrent workstreams. Oversee and optimize agile technical delivery ceremonies (e.g., cross-functional stand-ups, sprint planning, complex Jira backlog grooming) to ensure engineering execution maps precisely to commercial objectives.
• Strategic Client Advisory: Participate, support and if required, lead requirement scoping and key strategic meetings alongside account and tech leadership. Act as a trusted advisor to senior client stakeholders (VP and C-Suite), moving beyond standard status updates to provide actionable, data-driven insights on engagement progress and operational ROI.
• Act as the Operational Backbone: Take highly ambiguous client problems and structure them into clear, actionable delivery frameworks. Design, implement, and scale 0-to-1 operational processes for new, bespoke use cases.
• Quantitative Problem Solving & Strategic Business Cases: Build highly rigorous, assumption-driven, and fact-based business cases to drive executive-level decision-making. Establish real-time analytics, define KPIs, and lead continuous performance analysis to ensure exceptional quality and workflow optimization at scale.
• Mentorship & Team Leadership: Serve as a coach and mentor to other Enterprise Solutions Managers. Guide and upskill operational staff and internal delivery teams, fostering a culture of rigorous problem-solving, extreme ownership, and operational excellence.

What We Need

• The Profile (5–8+ Years Experience): High-rigor analytical and operational leadership experience from top-tier management consulting (e.g., MBB Engagement Manager, Big 4 Manager/Senior Manager) or a high-growth tech environment (e.g., Senior BizOps, Strategy & Operations, or Strategic Delivery).
• Executive Client-Facing Excellence: Strong executive presence and a proven ability to lead complex, multi-stakeholder enterprise accounts, directly advising and influencing C-level and VP-level leadership.
• Mentorship & Capacity Building: Demonstrated experience mentoring junior team members, upskilling operational talent, and building high-performing delivery teams.
• Zero-to-One Operations at Scale: Proven track record of building complex operations, delivery frameworks, and scalable processes from scratch for multi-million dollar enterprise programs.
• Cross-Functional Execution: Demonstrated experience gathering requirements from commercial or go-to-market teams and working tightly alongside technical leadership and engineers to execute on software, automation, or AI solutions.
• Deep Project Management: Exceptional ability to break down massive, highly ambiguous projects into actionable workstreams and execute them with relentless precision.
• Mindset: Strong bias toward action, absolute ownership mentality, and the ability to thrive in a fast-paced, highly ambiguous environment.