Operations Executive

Role Summary:

The Operations Executive will play a key role in overseeing day-to-day business activities, ensuring smooth operational processes, coordinating with various departments, and supporting the management team in achieving organizational goals.

Key Responsibilities:

• Coordinate GPS/device installations with customers, fleet owners, and installation partners.
• Update and maintain Excel trackers and control tower dashboards.
• Monitor shipment/device tracking and ensure data is accurate and up to date.
• Verify customer and shipment data and correct errors or discrepancies.
• Coordinate with internal teams and external vendors for smooth operations.
• Follow up on pending installations, tracking issues, and operational activities.
• Maintain daily operational reports and records.
• Identify and escalate operational issues for timely resolution.
• Support day-to-day control tower and logistics operations.
• Ensure tasks are completed within defined timelines and SLAs.