Sales Manager

Role Summary:

We are looking for a dynamic Senior Sales Manager – IT Infrastructure Product to support the sales team in identifying and securing new business opportunities while acting as a single point of contact for customer-specific matters. The role also involves leading troubleshooting efforts, managing escalations, and collaborating with cross-functional teams to improve service delivery. Should possess strong leadership, technical expertise, and the ability to drive continuous improvement while ensuring adherence to Service Level Agreements (SLAs) and organizational standards.

Key Roles and Responsibilities:

• Demonstrate strong understanding of the IT landscape and product sales across servers, storage, networking & security, HCI, backup, virtualization, and data center solutions.
• Understand the P&L impact of deals.
• Possess knowledge of service delivery methodologies and frameworks.
• Demonstrate fair understanding of tools and service automation technologies.
• Apply strategic, conceptual, and consultative selling approaches.
• Maintain flexibility and a proactive approach to customer engagement.
• Engage effectively with business and IT functions within customer organizations.
• Respond to large services RFPs.
• Effectively use CRM software and MS Office tools, particularly Excel and PowerPoint.
• Understand the opportunity management lifecycle.
• Demonstrate excellent oral and written communication skills.
• Exhibit strong listening, negotiation, and presentation skills.
• Build and maintain strong interpersonal and customer relationships.
• Work independently with minimal supervision.
• Develop proposals independently.
• Demonstrate strong knowledge of MS Office tools including Excel, Word, and PowerPoint.
• Manage workload effectively and set priorities efficiently.
• Maintain strong relationships with at least 5 to 6 OEMs.
• Possess an established customer base.

Qualification:

• 15+ years of experience in sales of IT Infrastructure Products.
• Bachelor’s degree in Engineering or any other graduate degree preferred.
• Postgraduate qualification in Business Administration preferred.