Learning Administrator

Our team is looking for a Learning Administrator to own the day-to-day operation of a client's PeopleFluent LMS, from scheduling and reporting through user access, certificates, and platform troubleshooting. This is a hands-on, dedicated LMS administration role built around tight SLAs and a high volume of transactional work.

What you'll do

• Schedule and manage training sessions across the LMS, coordinating calendars, capacity, and resourcing
• Build and maintain learning content, pathways, and curricula, with accurate metadata and version control
• Generate LMS reporting on scheduling, completions, utilization, and compliance
• Design and manage ticket-based workflows where a single learning event generates multiple SLA-tracked transactions
• Manage user access provisioning, certificate generation and tracking, and first-line platform troubleshooting
• Take ownership of integration maintenance and workflow management following handover

What you bring

• 5–6 years' experience as a dedicated, career LMS administrator on an enterprise platform (PeopleFluent, SuccessFactors, Cornerstone/CSOD, or similar). PeopleFluent experience is ideal, though not required.
• Proven experience designing and managing ticket-based workflows with transaction- and event-level SLAs
• Strong LMS configuration, user management, and troubleshooting skills
• Experience with LMS integrations and workflow automation
• Strong written and verbal communication, with the ability to work directly with client stakeholders
• Attention to detail and process discipline across provisioning, certification, and reporting

If you thrive on keeping systems running smoothly behind the scenes and take pride in getting the details right, we'd love to hear from you. Apply today.