Product Manager – Mobile & Multi-Location POS

What You’ll Do:

• Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
• Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
• Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
• Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
• Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
• Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
• Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
• Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
• Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.

What We’re Looking For:

• 5+ years of Product Management experience building and scaling SaaS products.
• 2+ years of experience leading mobile features and experiences.
• Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
• Exceptional product discovery, prioritization, and problem-solving skills.
• Proven ability to simplify complex workflows into elegant, intuitive user experiences.
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
• Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
• Ability to work hybrid from an NRS office three days per week.

Bonus

• Experience in the POS space.
• Familiarity with ordering, payments, inventory management, or loyalty.