Inside Sales Representative

Company Description:

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

IDIQ is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ, offering real-time fraud alerts and credit report information to not only protect but also educate consumers.

Job Description:

The Sr. Inside Sales Representative/Senior Account Executive of the Insurance Vertical develops relationships with independent insurance agencies and other industry entities, positioning them as potential IDIQ channel partners. Using a multi-channel outbound approach, they drive discovery conversations with agency decision-makers and manage the relationship from initial contact through to the completed discovery call.

As deals progress, the Sr. Account Executive shadows and supports the close and agent-adoption onboarding, gaining hands-on experience with the full cycle. This foundation sets them up to assume full deal ownership as the channel grows and their track record builds.

Key job functions include:

• Conduct research to identify and qualify prospective partners beyond leads provided by management.
• Utilize consultative selling approaches such as S.P.I.N. Selling or the Challenger Sales methodology to uncover business challenges, educate prospects, and guide them toward value-based solutions.
• Execute 25-30 meaningful outbound touches per day across a multi-channel cadence (email, phone, text, LinkedIn, video) targeting prospective agencies and other industry partners.
• Schedule and run discovery calls with decision-makers, targeting 4-6 scheduled discovery calls per week.
• Shadow and support the proposal, close, and agent-adoption onboarding process on self-originated deals to build full-cycle ownership.
• Report on pipeline status of prospective partners to management, tracked through each stage as defined by our CRM.
• Assist marketing entities through the partner activation process.
• Demonstrate relentless pipeline discipline and thorough activity documentation while maintaining efficient, accurate workflows within the company CRM.
• Become an expert in IDIQ products, benefits, and functionality to represent the offering credibly in early-stage agency conversations.

Additional duties:

• Able to handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations.
• Must follow all company policies and procedures regarding data privacy and protection and data loss prevention.
• Regular and predictable attendance is required.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications:

• At least two years of inside sales or call center experience, preferably in a performance-driven environment involving customer needs analysis or solution-based conversations.
• Proven experience leveraging and applying consultative sales methodologies such as S.P.I.N. Selling and the Challenger Sales approach to uncover customer needs and drive solution-focused outcomes.
• Prior experience or exposure to credit reporting, identity theft protection, or related consumer-financial products highly preferred.
• Background in financial services (e.g., mortgage/real estate, insurance, financial planning, banking, employee benefits, tax advising) strongly preferred due to the need for business acumen and value-based conversation skills.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint), with the ability to leverage these tools for communication, reporting, and sales performance tracking.

Preferred Skill & Experience:

• Strong telephonic and electronic communication skills and etiquette.
• Familiarity with CRM systems and practices.
• Strong willingness to learn, incorporate coaching, and adapt quickly to the sales process.
• Strong customer-focused mindset.
• Established track record of reliability and good attendance.
• Operates with a high degree of independence, identifying and pursuing priorities without being prompted while actively contributing innovative solutions and ideas that push the company forward.

Additional Information:

Position Details: This is a full-time hourly position (40 hours/week). This is an on-site position working in our Tampa, FL, office.

Pay: The pay range for this position is $30.00-$32.00 per hour. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, and experience. This position is eligible for incentive compensation.

Benefits and Perks: IDIQ makes available comprehensive benefits including:

• Medical: 100% of base benefits for employees and 50% for dependents
• Dental: 50% of base benefits for employees and dependents
• Vision: 50% of base benefits for employees and dependents
• $25,000 company paid life insurance
• Short-term disability
• Long-term disability
• 11 paid holidays
• Vacation time off (VTO)
• Paid sick time (STO)
• 401k program with employer match

Supervisory: No supervisory responsibilities.

Business Office Environment: This position operates in a professional office setting. The environment includes the use of standard office equipment such as computers, phones, and printers.