Systems Technical Director
United States · Remote · Full-time
- Posted 3d ago
- From ICF’s careers page
- Location
- United States
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 7+ years
- Department
- Information Technology
Opens the listing on icf.wd5.myworkdayjobs.com
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About the role
The Team
You'll serve as the senior engineering leader for a cross-functional program that includes engineering team leads, software engineers, solution and cloud architects, database administrators, DevSecOps engineers, quality assurance specialists, user experience professionals, business analysts, product managers, data analysts, accessibility and security specialists, and behavioral health subject matter experts. We partner with federal stakeholders to operate and modernize a mission-critical data collection and performance reporting platform used by grantees and program staff.
The Work
In this program-level role, you will serve as the overall technical authority for platform operations and maintenance and for development, modernization, and enhancement. You will connect architecture, delivery, operations, and modernization into a coherent plan; guide multiple engineering workstreams and team leads; make and document consequential technical decisions; establish shared standards; and ensure releases are secure, testable, supportable, and aligned with program priorities.
You will remain close enough to the technology to evaluate designs, challenge assumptions, troubleshoot difficult issues, and advise the client on options and tradeoffs. A key part of the work is balancing reliable operation of the current.NET platform with incremental modernization, improved cloud and deployment practices, stronger data quality, better observability, and a sustainable path for reducing technical debt.
Key Responsibilities:
- Define and maintain the program engineering strategy, technical roadmap, architecture guardrails, and incremental modernization approach.
- Lead engineering team leads and multiple development workstreams by aligning priorities, capacity, dependencies, standards, and delivery expectations.
- Provide technical direction for.NET applications, APIs, domain and data models, SQL Server solutions, system integrations, and cloud-hosted services.
- Establish program-wide practices for secure development, automated testing, code review, CI/CD, release readiness, documentation, and production support.
- Evaluate technical options and communicate recommendations, costs, risks, dependencies, and tradeoffs to program leadership and federal stakeholders.
- Partner with product and delivery leaders to shape release plans, estimates, staffing needs, and acceptance criteria that are technically achievable.
- Coordinate architecture and delivery across cloud, DevSecOps, database, security, quality assurance, accessibility, data, user experience, and operations teams.
- Identify and manage technical debt, performance constraints, reliability risks, integration dependencies, and modernization sequencing.
- Oversee response to complex production issues, root-cause analysis, corrective actions, and improvements to monitoring and operational readiness.
- Mentor engineering leads and senior engineers, strengthen technical decision-making, and build consistent engineering practices across the program.
- Maintain technical roadmaps, decision records, interface documentation, standards, and executive-ready status reporting.
Required Qualifications:
- Bachelor’s degree in computer science, software engineering, information systems, or a related field, or equivalent professional experience.
- 7+ years delivering and supporting resilient, well-tested production web applications, including 3+ years working with C#,.NET or.NET Core, ASP.NET MVC or Web API, and SQL Server.
- 5+ years designing and delivering APIs or distributed application services using.NET or another modern language and framework.
- 3+ years leading engineering teams, technical leads, or multiple engineering workstreams, including Agile delivery, estimation, dependency management, and technical risk management.
- 3+ years making and documenting architecture decisions across applications, data, integrations, cloud infrastructure, security, and operations, and communicating tradeoffs to technical and nontechnical stakeholders.
- 3+ years establishing or improving engineering practices for automated testing, code quality, source control, CI/CD, release management, and production support.
- 3+ years guiding the design or implementation of authentication, authorization, role-based access, privacy protections, and secure handling of sensitive data.
- Authorization to work in the United States, ability to perform all work within the United States, and ability to obtain and maintain a favorable Public Trust determination and complete required background screening.
Preferred Qualifications:
- Experience leading incremental modernization of a large legacy.NET platform, including sequencing technical debt reduction while maintaining reliable production service.
- Experience guiding AWS or AWS GovCloud architecture and operations, including cost optimization, capacity planning, observability, and service reliability.
- Experience establishing deployment and security automation using CI/CD platforms, containers, infrastructure as code, and repeatable environment configuration.
- Experience supporting federal authorization efforts, including NIST Moderate controls, FedRAMP, ATO processes, and preparation of technical evidence.
- Experience overseeing architecture for high-volume data collection, batch ingestion, ETL, data quality, reporting, or business intelligence integrations.
- Experience guiding federated identity architecture, including single sign-on, multifactor authentication, and fine-grained access controls.
- Experience leading complex production incident response, root-cause analysis, and improvements that prevent recurring issues.
- Experience providing technical leadership for federal government, public health, grants management, behavioral health, or performance measurement programs.
***Please note this role is contingent.
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About ICF
Consulting and technology for complex challengesICF provides consulting and technology services to government and commercial clients in areas including energy, health, climate and digital modernization.
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