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Program Manager

Bhopal, India · On-site · Full-time

  • Posted 10h ago
  • From iamneo’s careers page
Location
Bhopal, India
Work mode
On-site
Type
Full-time
Experience
2+ years
Department
Project and Program Management
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About the role

Job Information

  • Job Title: Program Manager – Group Operations

About iamneo

Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed.

About the Role

We are looking for an experienced Program Manager to own end-to-end execution of assigned training delivery programs.

Key Responsibilities

Trainer & Resource Coordination

  • Coordinate with trainers and internal teams to confirm schedules and resolve conflicts
  • Ensure the right trainers are assigned to the right sessions for each program

Stakeholder Communication

  • Act as the day-to-day point of contact for the client/campus coordinator on program status
  • Send regular updates and proactively surface issues before they escalate

Quality & Compliance Checks

  • Track attendance, session completion, and adherence to the agreed schedule
  • Escalate quality or compliance gaps to leadership in a timely manner

Risk & Issue Management

  • Identify risks early
  • Drive risks to resolution, looping in the Ops lead/manager when needed

Reporting

  • Maintain up-to-date status reports/dashboards for assigned programs
  • Share progress in review meetings with relevant stakeholders

Process Adherence & Improvement

  • Follow established templates for program setup, including day-wise task creation across program types
  • Suggest process improvements based on on-ground delivery experience

What We're Looking For

  • Ownership Mindset: Comfortable being fully accountable for a program's schedule, scope, and quality, end to end
  • Stakeholder Management: Confident communicating directly with client/campus coordinators, managing expectations and surfacing issues early
  • Risk Awareness: Able to spot delivery risks ahead of time and drive them to closure rather than waiting for escalation
  • Process Discipline: Comfortable working within established templates and frameworks, while contributing ideas for improvement
  • Multi-Program Handling: Able to manage several concurrent programs/clients without losing track of details

Qualifications & Eligibility

  • Any degree
  • 2+ years of experience in program/project management, training operations, or client delivery roles
  • Strong Excel and reporting/dashboarding skills
  • Prior experience managing campus or corporate training engagements preferred

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iamneo

About iamneo

Learning and assessment for institutions

iamneo provides learning, assessment, and placement solutions for enterprises and universities.

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