Intern - Training Operations

About the Role

We are looking for a Training Operations Intern to support the smooth execution of training programs across our client accounts. You will work closely with trainers, clients, and internal teams to coordinate training schedules, manage program-related activities, maintain LMS data, and support reporting.

This role is ideal for someone who is organized, proactive, comfortable communicating with people, and interested in learning about training operations and client management.

Key Responsibilities

Training & Program Coordination

• Support the coordination of training programs, batches, trainers, and schedules.
• Track training progress, attendance, assessments, and other program activities.
• Coordinate with internal teams to ensure batches are ready for training.
• Follow up with trainers and internal stakeholders on pending activities.

Client & Trainer Communication

• Support communication between trainers, clients, and internal teams.
• Share training schedules, updates, reminders, and other program-related information.
• Assist in gathering client requirements and communicating them to the relevant internal teams.
• Follow up on queries and ensure timely closure of action items.

LMS & Assessment Support

• Assist in setting up courses, assessments, and tests on the LMS.
• Support student and trainer enrolments.
• Coordinate assessment requests and trainer reviews.
• Maintain accurate training and assessment records.

Reporting & Documentation

• Prepare and maintain attendance reports, daily training reports, assessment reports, and other program trackers.
• Support the preparation of reports and updates for internal and client stakeholders.
• Maintain meeting notes, action items, and follow-up trackers.
• Ensure program-related data and documentation are accurate and up to date.

Operations & Follow-up

• Coordinate with multiple stakeholders to ensure training activities are completed on time.
• Identify delays or issues and escalate them to the appropriate team.
• Support multiple training programs simultaneously while maintaining attention to detail.
• Use tools such as Excel, Google Workspace, LMS platforms, and other SaaS tools for day-to-day operations.
• Explore and use AI tools to improve repetitive operational tasks such as creating reports, summarizing meeting notes, and tracking follow-ups.

What We're Looking For

• Good verbal and written communication skills.
• Strong organizational and follow-up skills.
• Ability to coordinate with multiple stakeholders.
• Comfortable working with MS Excel / Google Sheets.
• Basic understanding of LMS platforms and digital tools.
• Proactive attitude with a willingness to learn.
• Good attention to detail and ability to manage multiple tasks.
• Comfortable working in an on-site, fast-paced environment.
• Willingness to communicate with trainers, clients, and internal teams.

Qualifications & Eligibility

• Bachelor's degree in any discipline or currently pursuing a relevant degree.
• Freshers and candidates with internship/project experience in training coordination, academic operations, customer support, client coordination, or administration are welcome.
• Basic proficiency in MS Office / Google Workspace is preferred.
• Prior exposure to EdTech, training, education, or client-facing environments is an advantage.

Why Join iamneo?

• Gain hands-on experience in training operations, client coordination, and program management.
• Work closely with trainers, clients, and cross-functional teams.
• Get exposure to EdTech platforms, LMS, SaaS tools, and AI-powered workflows.
• Learn how large-scale training programs are planned and delivered.
• Opportunity to build a strong foundation for a career in Training Operations, Customer Success, Program Management, or Client Engagement.