About the Role

We are looking for an experienced Program Manager to own end-to-end execution of assigned training delivery programs — including campus and corporate engagements, placement training tracks, and global certification programs. You'll be accountable for ensuring each program runs on schedule, within scope, and to quality standards, from kickoff through to completion.

Key Responsibilities

Trainer & Resource Coordination

Coordinate with trainers and internal teams to confirm schedules and resolve conflicts
Ensure the right trainers are assigned to the right sessions for each program

Stakeholder Communication

Act as the day-to-day point of contact for the client/campus coordinator on program status
Send regular updates and proactively surface issues before they escalate

Quality & Compliance Checks

Track attendance, session completion, and adherence to the agreed schedule
Escalate quality or compliance gaps to leadership in a timely manner

Risk & Issue Management

Identify risks — trainer unavailability, scope changes, client escalations — early
Drive risks to resolution, looping in the Ops lead/manager when needed

Reporting

Maintain up-to-date status reports/dashboards for assigned programs
Share progress in review meetings with relevant stakeholders

Process Adherence & Improvement

Follow established templates for program setup, including day-wise task creation across program types
Suggest process improvements based on on-ground delivery experience

What We're Looking For

Ownership Mindset: Comfortable being fully accountable for a program's schedule, scope, and quality — end to end
Stakeholder Management: Confident communicating directly with client/campus coordinators, managing expectations and surfacing issues early
Risk Awareness: Able to spot delivery risks ahead of time and drive them to closure rather than waiting for escalation
Process Discipline: Comfortable working within established templates and frameworks, while contributing ideas for improvement
Multi-Program Handling: Able to manage several concurrent programs/clients without losing track of details

Program Manager

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Overview