Sales Support Analyst I

Overview:

The Sales Support Analyst I plays a critical role in enabling our sellers, and partners to win against key competitors across key vertical markets, that HPE Networking serves and reports to the Manager, SLED Programs. This is an individual contributor role that requires strong business acumen, keen attention to detail and ability to understand sales and business objectives. This role requires an entrepreneurial and creative skilled approach in order to work collaboratively with the Field sales and Channel sales teams, as well as key cross-functional business including, Corporate Marketing, Human Resources, Product Management, Legal and Finance.

In this role, you will support and own the orchestration and program management of the North America K-12 /E-Rate Program, State & Local Government, and Higher Education sales programs and processes.

Responsibilities:

• Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc.
• Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross-functional teams' and the sales organization's goals, initiatives, market understanding, account potential, and partner strategy.
• Identify gaps and analyze sales needs in existing program processes and propose and drive the solution
• Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs and processes
• Compile and present quarterly metrics and reporting on programs
• Serve as an active participant and observer in core team meetings, as needed
• Acquires and retains broad understanding of legal, bid, contract management, and E-Rate processes to mitigate risk to company
• Develops a practical knowledge of HPEN's offerings including systems/software, hardware, and services and be able to present at internal and partner trainings
• Partner cross-functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs to enhance sales efficiencies and enhance the customer experience
• Project manage SLED RFPs, coordinating with internal and external stakeholders to produce a comprehensive, compliant, and competitive bid response.

Education and Experience Required:

• Minimum of 5-7 years of related experience in the technology industry
• Experience in effective customer and sales relationship management
• BA or BS, with MBA or equivalent experience preferred

Knowledge and Skills:

• Basic understanding of business and sales processing tools, systems and practices
• Good analytical, statistics and problem solving skills.
• Basic understanding of business and sales processes and practices
• Good written and verbal communication skills
• mastery in English and local language.
• Strong and demonstrable critical and analytical thinking skills
• Proven ability to lead and influence cross-functional teams in a very collaborative manner
• Proven Interpersonal and collaborative skills, with a passion for excellence in action
• Able to prioritize, focus, and execute through obstacles
• Outstanding presentation, verbal and written communication skills
• Strong judgment, initiative and sense of urgency
• Strong program/project and time management skills
• Ability to manage and execute at the detail level
• Ability to multi-task and drive cross functional team to meet common goals
• Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and Salesforce (SFDC) is a plus
• Ability to travel >25%

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.