DevOps Lead
Bengaluru, India · Hybrid · Full-time
- Posted 1mo ago
- From Hiver’s careers page
- Location
- Bengaluru, India
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Lead
- Experience
- 6+ years
- Department
- Engineering
Opens the listing on hiverhq.pinpointhq.com
Let the right jobs find you
In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.
About the role
Opportunity:
We are looking for a hands-on DevOps Tech Lead to build and evolve the platform capabilities that enable engineering teams to deliver software quickly, reliably and securely. This role will be 70% hands-on, 30% leadership (technical direction, mentoring, stakeholder comms). Part of the on-call rotation and leads the response to major production incidents.
You will work in a fast-moving, zero-to-one environment where systems, processes and team boundaries may still be evolving. You should be comfortable identifying problems, creating a pragmatic first version, measuring its impact and improving it iteratively.
Key Responsibilities
- Scale, secure cloud infrastructure, plus reusable platform components, golden paths and self-service that cut teams' dependence on DevOps.
- Terraform/IaC modules; containerized production on Kubernetes, Docker and Helm.
- CI/CD and GitOps pipelines with safe defaults, rollback and drift detection.
- Reliability of the data/messaging layer: SLOs, observability, incident response, blameless postmortems, and driving down MTTD/MTTR.
- Security controls, least-privilege and secrets management; cloud-cost visibility and reduction.
- Data & Messaging layer - databases, queues, search
- Using AI for real engineering leverage — automation, incident investigation, testing, docs — validated through review and security controls.
What are we looking for?
Must Have
- 6–9 years in DevOps / platform / SRE / infra / cloud ops, owning production infrastructure for business-critical systems.
- Deep knowledge of at least one major cloud platform.
- Strong hands-on Kubernetes and containers, and Terraform/IaC.
- Production experience operating and troubleshooting databases (MySQL/RDS, PostgreSQL), RabbitMQ, and Elasticsearch/OpenSearch — this is where most of our incidents live.
- Argo CD (or a direct equivalent) for GitOps, plus CI/CD pipeline design.
- Strong Linux, networking and production-troubleshooting fundamentals; automation in Python/Bash.
- Track record leading technical initiatives across teams and mentoring engineers without becoming a bottleneck.
Skills, Knowledge & Expertise
- Internal developer platforms / golden paths
- Observability (Datadog, Prometheus, Grafana, OpenTelemetry)
- Cloud security perspective (least-privilege, policy-as-code, DevSecOps)
- FinOps / cloud-cost optimization
- High-growth SaaS
- AI-assisted engineering.
Skills they ask for
Pick one to see other roles that ask for it.
About Hiver
Agentic customer service platformHiver is an agentic customer service platform where teams and AI work together to resolve customer issues across channels.
See all 6 roles at HiverMore roles at Hiver
See all 6- QA EngineerBengaluru · Senior · HybridQuality Assurance · Senior · HybridBengaluru, India1w
- Product Marketing ManagerBengaluru · HybridMarketing · HybridBengaluru, India4w
- Engineering ManagerBengaluru · Lead · HybridEngineering · Lead · HybridBengaluru, India1mo
- DevOps EngineerBengaluru · HybridEngineering · HybridBengaluru, India1mo
Let the right jobs find you
In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.