System Administrator | Houston

IT Systems & Support Administrator

IT & Employee Support

• Provide responsive technical support to U.S. employees.
• Troubleshoot hardware, software, connectivity, access, and other technology issues through resolution.
• Install, configure, maintain, and troubleshoot laptops, monitors, peripherals, and other IT equipment.
• Support employee onboarding/offboarding, including equipment, system access, and asset deployment/collection.
• Maintain IT inventory, documentation, and support requests in accordance with established processes and SLAs.

Systems, Security & Global IT

• Support Microsoft 365, Microsoft Entra ID/Azure AD, Intune, Active Directory, SSO, MFA, device management, and related enterprise technologies.
• Partner with and support India-based IT and Cybersecurity teams on systems administration, security, access management, escalations, and global technology initiatives.
• Support system-access audits and security/compliance requirements.
• Assist with endpoint, network, server, and other systems administration activities.

Onsite Technology & G&A Partnership

• Serve as a primary onsite IT resource for the Houston office, supporting workstations, conference rooms, shared technology, and other hands-on technical needs.
• Provide end-to-end technology support for onsite events and peak business periods, including Town Halls, leadership meetings, all-employee events, and office moves.
• Partner with P&C and other G&A teams on workplace support, including office technology setup and monitoring, desk technology readiness, equipment setup/moves, and light physical support such as workstation equipment, sit/stand desk controls, and small office furniture.