Commercial Excellence Coordinator

Key Responsibilities

Commercial Excellence Operations & Logistics

• End-to-End Coordination: Partner with Commercial Enablement, Strategic Sales, and Sales Training & Development leaders to plan and execute a variety of programs and initiatives, including New Hire onboarding, Regional workshops, and National events. Provide on-site support for live classes and meetings as required.
• Travel & Operations: Coordinate in-person and virtual meeting logistics — registration, travel, hotels, meeting space, catering, printing/shipping, and post-meeting surveys.
• Executive Support: Provide light-touch calendaring, travel coordination, and expense report support for Commercial VP stakeholders as needed.
• Communications Hub: Proactively manage the department inbox, triaging requests and providing timely communication and support to stakeholders — including VP-level leaders — across commercial functions.

Financial & Vendor Administration

• Invoice & PO Management: Own the end-to-end purchase order process. Manage supplier approvals, initiate POs for new projects, and collect, submit, and track payments to vendors to ensure timely execution.
• Expense Reporting: Submit, track, and report on all expenses related to educational events, ensuring accuracy and budget compliance.
• License Management: Maintain and oversee licenses for our various platforms (ex: ACTO, Richardson, Canva). Ensure user seats are optimized, renewals are tracked, and the team has uninterrupted access to necessary software.

Platform & Data Support

• Reporting & KPIs: Pull utilization and performance reports across Commercial Enablement, Strategic Sales, and Sales Training & Development, and package the data into clear, executive-ready summaries for VP stakeholders. Create and analyze post-meeting surveys to provide suggestions for program improvement.

Content & Multimedia Contribution

• Content Support: Assist with the iteration of commercial-facing materials to ensure they remain up-to-date, clinically relevant, and brand / priority-aligned. Provide design support as needed for resources, presentations, and training collateral.
• Video Production: Utilize Canva and video editing tools to create and edit high-level instructional content, meeting recaps, and training assets.

Skills & Background

• Experience: 2–3 years supporting sales, marketing, or educational programs.
• Operational Precision: Highly detail-oriented with a track record of managing logistics for multiple projects simultaneously.
• Financial Aptitude: Experienced with the PO/invoice lifecycle, expense tracking, and vendor license management.
• Analytical Aptitude: Comfortable pulling, organizing, and synthesizing data from multiple systems into clear reporting that a VP-level audience can act on quickly.
• Technical Toolkit: Expert in Google Suite and MS Office (including Excel/Sheets for basic data analysis and reporting); proficient in Canva.
• Communication: Strong ability to manage a department inbox, draft team communications, and collaborate cross-functionally, including with senior and VP-level stakeholders across multiple functions.
• Self-Direction: A proactive problem-solver who can work independently and adapt to changing priorities and learn new technical tools and skills quickly to scale with business needs.
• Education: BA/BS in Business, Communications, or a related field.