Clinical Field Specialist, CT - Texas
Austin, United States · Remote · Full-time
- Posted 2w ago
- From HeartFlow’s careers page
- Location
- Austin, United States
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Department
- Healthcare
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About the role
Job Responsibilities:
- Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success.
- Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding.
- Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis.
- Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography.
- Establish credibility and sustain strong working relationships with key stakeholders.
- Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems.
- Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products.
- Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training.
- Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement.
- This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities
Skills Needed:
- Expert knowledge of cardiac CT is required
- Teaching and industry experience are highly desirable
- Strong communication skills and demonstrated success in building relationships
Educational Requirements & Work Experience:
- Associate degree in radiology, technology or related field required; Bachelor’s Degree preferred
- Minimum 3 years cardiac CTA experience
- Must have active ARRT Certification in CT or Board Certified in Radiology
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About HeartFlow
AI analysis for coronary careHeartflow develops AI-based analysis of coronary CT angiograms to create 3D heart models and support personalized coronary artery disease care.
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