Engineering Manager II - Platform Backend
India · Remote · Full-time
- Posted 1w ago
- From GoHighLevel’s careers page
- Location
- India
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 10+ years
- Department
- Engineering
Opens the listing on jobs.lever.co
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About the role
About the Role:
We're looking for an experienced Engineering Manager II to lead engineering for our Platform Services team - the team responsible for the shared infrastructure, internal tooling, and core services that other product teams build on. This is not a purely managerial role; you'll stay hands-on with architecture, code, and systems while owning team outcomes, delivery, and platform reliability at enterprise scale.
Responsibilities:
- Architecture & Scale: Own and evolve distributed systems architecture for platform services, ensuring they're reliable, extensible, and performant under enterprise-scale load.
- Cost & Efficiency: Drive continuous cost optimization initiatives across cloud infrastructure without compromising reliability or performance - with measurable, sustained impact.
- Execution & Delivery: Own roadmap planning, estimation, and predictable delivery for the platform team, balancing tech debt, new capabilities, and operational stability.
- Reliability & Operations: Establish strong observability and incident management practices; ensure the team can detect, diagnose, and resolve issues quickly, and drive blameless postmortems that lead to real fixes.
- Data-Driven Decision Making: Use metrics and data to prioritize, evaluate trade-offs, and report on platform health, cost, and team performance.
- People & Culture: Hire, mentor, and grow engineers; set technical standards; build a culture of ownership and craftsmanship within the team.
- Cross-Functional Collaboration: Partner closely with product engineering teams, SRE/infra, security, and leadership to align platform capabilities with organizational needs.
- Communication: Represent the platform team's priorities, risks, and progress clearly to engineering leadership and stakeholders across the org.
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About GoHighLevel
An operating system for business growthHighLevel offers an AI-enabled business platform with tools for lead generation, customer follow-up, bookings, sales and marketing.
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