Sales Manager

Job Description

Responsibilities:

• Hunt and create opportunities along with Inside sales team.
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key customer stakeholders and executive sponsors.
• Clearly communicate the progress of monthly/quarterly opportunity conversion and revenue targets to internal and external stakeholders
• Develop new business with new clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare detailed Account plans for focused accounts.
• Collaborate with pre-sales & inside sales teams to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Requirements and Qualifications:

• Minimum 4 years of experience in B2B/Enterprise software sales with an emphasis on SaaS sales.
• Experience in Conversational AI domain is desirable.
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management opportunities at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• Bachelor's degree or MBA
• Ability to work in an entrepreneurial work environment where self-motivated individuals succeed.