Specialist - Process Analytics

Job Description

The Commercial Operations Specialist is responsible for supporting and optimizing the day-to-day operations of the company's commercial activities. They play a crucial role in ensuring smooth and efficient functioning of sales, marketing, and other commercial functions.

Roles and Responsibilities:

• Analyzing sales data to identify trends and opportunities;
• Managing and maintaining CRM systems to ensure accurate and up-to-date information;
• Collaborating with cross-functional teams to streamline processes and resolve operational issues;
• Creating and updating sales and marketing reports for management review;
• Assisting in the development and implementation of sales strategies and tactics;
• Ensuring compliance with internal policies and regulatory requirements related to commercial operations.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills

Ab Initio, Actuarial Services, After Sales Service, Agile Methodology, Alteryx, AML Investigations, Business Intelligence (BI), Campaign Analytics, Client Relations, Collaboration Tools, Content Management, Critical Thinking, Customer Onboarding, Data Analytics, Data Integration, Data Management, Data Modeling, Data Visualization, Demand Forecasting, Design Thinking, Digital Marketing Analytics, Executive Presence, High Volume Replication, Inclusion {+ 28 more}

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Process Analytics - S&M

Remote Type -

Office

Work Shift -

Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.