Service Delivery Leader

Job Description

Ensure delivery per customer expectation along with meeting defined SLA and ensure Customer happiness.

Communicate, coordinate & initiate actions ensuring flawless & smooth function of the processes

Coordinate within team & ensure all necessary information is compiled, reviewed, and approved (if necessary) for reconciliations, regulatory reporting, journals, contract creation, purchase order creation and maintenance, accounts payables.

Handle all monthly closing activities and month-end reporting

Provides direction and directives to the departmental team members in the performance of their duties, establishing work priorities and in achieving management objectives

Share standard methodologies with customer and identify areas of improvement within processes (Reconciliation process, Regulatory Reporting, Source to Pay )

Understanding of digital assets and tools for F&A domain

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Certified Financial Analyst (CFA) - SkillabSkillab, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje

Required Skills

Client Relations, Lean Six Sigma (LSS), Project Management

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Finance & Accounting (F&A)

Remote Type -

Office

Work Shift -

Evening Job (India)