Principal AI Engineer
Bengaluru, India · Hybrid · Full-time
- Posted 2w ago
- From Genpact’s careers page
- Location
- Bengaluru, India
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Principal
- Department
- Information Technology
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About the role
Job Description
Key Responsibilities
Architecture Strategy & Design
- Design and deploy scalable, secure, and resilient cloud-native AI infrastructure utilizing AWS (e.g., Bedrock, SageMaker, AgentCore), Azure (e.g., Azure OpenAI, Azure Machine Learning, Microsoft Foundry), or GCP (e.g., Vertex AI, Agent Builder, Agentspace, Gemini Enterprise).
- Define blueprint patterns for advanced AI workloads, including Retrieval-Augmented Generation (RAG), semantic search optimization, and multi-agent orchestration and fine-tuning frameworks.
Agentic AI Systems
- Architect autonomous and multi-agent systems using frameworks such as LangGraph, AutoGen, CrewAI, or cloud-native equivalents (Bedrock Agents, Azure AI Agent Service, Vertex AI Agent Builder).
- Design agent orchestration patterns — planning, tool-calling, memory, and inter-agent communication — using protocols such as Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication standards.
- Establish guardrails, human-in-the-loop checkpoints, and evaluation frameworks specific to agentic workflows to manage autonomy risk, hallucination propagation, and cascading tool-call failures.
- Define reusable agent design patterns (single-agent vs. multi-agent, hierarchical vs. peer-to-peer orchestration) applicable across business domains.
LLMOps & Production Engineering
- Architect robust LLMOps/MLOps pipelines to automate data ingestion, evaluation, versioning, and deployment.
- Design systems for real-time observability — establishing metrics, dashboards, and alerting frameworks for token consumption, drift, latency, throughput, agent-loop failures, and automated rollback strategies.
- Implement cost-management strategies (e.g., model caching, compute rightsizing, reserved cloud instances, agent-call budget controls) to optimize infrastructure spend.
Governance, Security & Responsible AI
- Collaborate with security and compliance teams to enforce defense-in-depth principles (RBAC, private network segmentation, VPCs, and IAM encryption) for secure AI environments.
- Extend governance frameworks to agentic systems — action-level permission, tool-access scoping, and audit trails for autonomous decision-making.
Technical Leadership & Collaboration
- Serve as a trusted advisor to senior executives and cross-functional business heads, translating complex technical AI capabilities into clear business value.
- Mentor data scientists, MLOps engineers, and software developer teams, contributing reusable code, reference architectures, and Infrastructure-as-Code (IaC) templates.
Required Qualifications
- Deep, demonstrable expertise in at least one hyperscaler (AWS, Azure, or GCP); cloud AI/ML certifications (e.g., AWS Solutions Architect, AWS AI Practitioner, GCP Professional Cloud Architect, Azure AI Engineer) strongly preferred.
- Proven experience architecting and shipping Generative AI / LLM solutions at enterprise scale — RAG pipelines, semantic search, fine-tuning, and prompt/context engineering.
- Hands-on experience building or architecting multi-agent systems using frameworks such as LangGraph, AutoGen, CrewAI, Bedrock Agents, Azure AI Agent Service, or Vertex AI Agent Builder.
- Working knowledge of agent interoperability protocols such as Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication.
- Strong background in MLOps/LLMOps tooling — CI/CD for ML, model versioning, evaluation frameworks, and observability platforms (e.g., Arize, LangSmith, Datadog, or cloud-native equivalents).
- Solid grounding in AI governance, security, and responsible AI practices - IAM, VPC/network segmentation, data classification, RBAC, and audit/traceability for autonomous systems.
- Track record of translating business problems into scalable, production-ready AI architecture — including cost optimization (FinOps for AI) and infrastructure rightsizing.
- Bachelor's/Master’s/Phd. in Computer Science, Engineering, or related field;
Required Skills
- AI Architecture - Agentic & Integration
- AI Architecture - Data & Model
- AI Architecture - Platform & Operations
- Solution Architecture
- Technical Architecture
- English
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About Genpact
AI-enabled operations and transformationGenpact provides business process and technology services to organizations across banking, healthcare, manufacturing and other industries.
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