IT Admin

Overview of Role

We are looking for an experienced IT Engineer III to join our IT & Security team. The ideal candidate will be responsible for managing enterprise IT infrastructure, cloud services, endpoint management, identity and access management, security operations, and user support across a global organization. This role requires strong hands-on expertise in cloud platforms, networking, security best practices, SaaS administration, and automation.

The candidate should be capable of independently driving IT initiatives, improving operational efficiency, and ensuring a secure and scalable technology environment.

IT Infrastructure & Operations

• Manage and maintain corporate IT infrastructure across cloud and SaaS environments.
• Administer endpoint management solutions for macOS, Windows, and mobile devices.
• Monitor system health, availability, and performance across critical business systems.
• Lead troubleshooting and resolution of complex infrastructure issues.
• Develop and maintain operational documentation, SOPs, and runbooks.

Identity & Access Management

• Manage user lifecycle processes including onboarding, offboarding, and role changes.
• Administer SSO, MFA, and identity providers such as JumpCloud, Google Workspace, Okta, or Azure AD.
• Perform periodic access reviews and entitlement audits.
• Implement least-privilege access controls across enterprise systems.

Cloud & Networking

• Support and maintain cloud infrastructure in GCP, AWS, or Azure.
• Manage DNS, VPN, Zero Trust access, firewalls, routing, and network security controls.
• Configure and troubleshoot VPCs, subnets, security groups, and cloud networking components.
• Support implementation of secure remote access solutions.

Security & Compliance

• Assist in implementing and maintaining security controls aligned with ISO 27001, SOC 2, or similar frameworks.
• Perform vulnerability assessments and remediation tracking.
• Support endpoint security, EDR/XDR solutions, and security monitoring activities.
• Participate in incident response investigations and root cause analysis.
• Conduct periodic security reviews of SaaS applications and vendors.

SaaS & Collaboration Platforms

• Administer platforms such as Google Workspace, Slack, Atlassian Suite, GitHub, Zoom, Figma, and other enterprise applications.
• Manage licenses, integrations, and user permissions.
• Optimize SaaS usage and costs through periodic reviews.

Automation & Continuous Improvement

• Develop scripts and automation workflows using Python, Bash, PowerShell, or similar technologies.
• Automate repetitive operational tasks and reporting.
• Drive continuous improvement initiatives to enhance efficiency and security.

Vendor & Asset Management

• Coordinate with vendors for procurement, renewals, and technical support.
• Maintain IT asset inventory and lifecycle management processes.
• Support software and hardware procurement activities.