Inside Sales

About Fynd:

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

Role Overview:

Lead the Commerce India Sales team to drive revenue growth, expand market presence, and accelerate customer acquisition across key segments. This role is critical in shaping and executing inside sales strategy, building a high-performing team, and partnering cross-functionally to deliver strong commercial outcomes for the business.

Responsibilities:

• Lead, coach, and manage the inside sales team to achieve revenue, conversion, and productivity targets.
• Develop and execute sales strategies to grow the Commerce India business across priority customer segments.
• Set clear goals, performance metrics, and operating rhythms to ensure consistent pipeline generation and deal progression.
• Build strong customer relationships through consultative selling and effective opportunity management.
• Collaborate with marketing, product, and other cross-functional teams to align sales efforts with market opportunities.
• Analyze sales performance data, identify trends, and implement actions to improve funnel efficiency and win rates.
• Support hiring, onboarding, training, and development of sales talent to strengthen team capability.
• Ensure high standards of CRM hygiene, sales forecasting, and reporting accuracy.

Qualifications:

Required:

• Bachelor's degree in Marketing, Business, Commerce, or a related field
• 5-8 years of experience in inside sales, business development, or sales leadership
• Proven experience leading sales teams and driving revenue growth
• Strong understanding of commerce or technology-led sales environments
• Demonstrated ability to build and execute sales strategies
• Experience working with CRM systems and sales performance metrics

Preferred:

• MBA or equivalent postgraduate qualification
• Experience in a high-growth technology company
• Background in B2B inside sales or enterprise sales
• Exposure to the India commerce market and customer acquisition strategies

What do we offer?:

Growth:

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we're seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

Learning Wallet: Enrol in external courses or certifications to upskill, and we'll reimburse the costs to support your development.

Culture:

We believe in building strong teams and lasting connections.

• Regular community engagement and team-building activities
• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture

Wellness:

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.

Work Environment:

We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!