Business Development Manager

Job Description

• Work from our Berlin office, as this is an on-site role.
• Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email, and other media channels. The goal is to raise interest level, qualify, educate, and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor.
• Develop and manage your lead pipeline by assessing, prioritizing, and moving a large number of prospective clients simultaneously.
• Define and execute on plans and meet and exceed your role-based goals.
• Engage with senior managers on our marketing, sales, and operations teams to design and execute campaigns.
• Help to continuously improve our internal and external processes.
• Use resources effectively, including marketing, pre-sales, and sales executives to meet your objectives.
• Become an advocate for our brand and an expert in customer service and CRM.
• Provide regular reporting of pipeline status and conduct forecasting exercises.

Qualifications

• Bachelor's or Master's degree desirable.
• Ideally, first experience in sales or business development, preferably in a similar role, or equivalent practical experience in other high-velocity sales environments. Cloud software sales experience is a plus.
• Experience with the DACH market.
• Fast-learner driven to action, passionate about sales, customer service, and CRM tools.
• Enthusiastic about helping and serving clients, a high level of goal and customer orientation, and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player, and collaborator.
• Ability to thrive in a fast-paced, globally dispersed work environment.
• Native level written and oral communication skills in German and fluency in English.