Business Development Manager
Freshworks
Full Time4+ yearsPosted 5 days ago
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Overview
Position Type
Full Time
Experience
4+ years
Job Description
About the Role
We are looking for a Business Development Manager to join our outbound sales team. The role will focus on building pipeline through proactive prospecting, engaging target accounts, qualifying opportunities, and creating meaningful conversations with potential customers.
This is a high-activity, outbound-focused role for someone who enjoys prospecting, is comfortable picking up the phone, and can engage prospects effectively across multiple channels.
Key Responsibilities
- Drive outbound prospecting across target accounts and personas through cold calls, emails, LinkedIn, and other channels.
- Research accounts and identify relevant decision-makers and influencers.
- Manage and follow up on inbound leads, qualifying them based on business need, fit, and buying intent.
- Execute structured email and calling sequences to generate meetings and sales opportunities.
- Build and maintain a healthy pipeline of qualified prospects.
- Personalize outreach based on account research, industry, business challenges, and relevant use cases.
- Work closely with Account Executives to qualify and hand over sales opportunities.
- Maintain accurate prospect, activity, and pipeline information in the CRM.
- Track outreach performance and continuously improve messaging, targeting, and conversion rates.
- Stay updated on target markets, industries, competitors, and customer pain points