Deal Desk Strategist

Job Description

What You'll Do

• Own Deal Desk support for larger and more strategic deals in your assigned region, embedded directly with assigned AEs
• Proactively initiate deal strategy conversations with sellers ahead of key milestones, flagging early where a deal may need extra structuring time
• Document the sequence of events required to close each assigned deal and track progress against it
• Participate in regular cadence meetings with account teams to support deal velocity from inception to closure
• Own deal structuring and documentation, including order form updates
• Secure required internal approvals and coordinate directly with Legal on standard contract terms and redlines, looping in senior team members for non-standard or higher-risk terms
• Join customer calls when needed to clarify deal terms and help remove friction to close
• Respond to account teams' deal-related questions and provide playbook guidance for common deal scenarios
• Support quarter-end and month-end close periods, including occasional after-hours availability during peak windows
• Contribute to team targets on deal cycle time, approval turnaround, accuracy, and Sales satisfaction

Qualifications

• 8-10 years of relevant experience in Deal Desk, Sales Operations, Revenue Operations, or a similar deal-support function
• Experience supporting AEs directly on deals of varying complexity, including exposure to enterprise or larger accounts
• Working knowledge of contract structuring, order forms, and standard commercial and pricing terms
• Comfort coordinating with Legal on redlines, with good judgment for recognizing when to escalate non-standard terms
• Clear written and verbal communication skills, including comfort joining customer calls when needed
• Ability to manage multiple concurrent deals under deadline pressure, particularly during close periods
• A detail-oriented, process-driven approach to documentation and approvals