System Administrator

Key Responsibilities

• Provide Level-1 support for Linux desktop systems (Ubuntu, CentOS, RHEL).
• Troubleshoot and resolve OS-level, application, network, internet, hardware, and peripheral issues.
• Perform OS upgrades, security patching, kernel updates, and software installations.
• Manage user accounts, permissions, groups, and access controls.
• Support employee onboarding, system configuration, and access provisioning.
• Diagnose hardware issues and coordinate with vendors for repairs or replacements.
• Monitor system performance, logs, and health to ensure minimal downtime.
• Assist in IT projects, system migrations, and infrastructure rollouts.
• Collaborate with network, security, and other IT teams to resolve cross-functional issues.
• Automate repetitive tasks using shell scripting or Ansible.
• Install, configure, and maintain open-source tools and utilities.
• Maintain documentation, SOPs, asset records, and system configurations.
• Ensure adherence to security best practices and organizational IT policies.

Required Skills & Qualifications

• 2–4 years of experience in Linux Administration or Linux Desktop Support.
• Strong hands-on experience with Linux OS troubleshooting (Ubuntu, CentOS, RHEL).
• Good knowledge of Linux file systems, permissions, processes, and services.
• Proficiency with common Linux commands and shell operations.
• Experience with OS patching, package management, and software installations.
• Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
• Exposure to Ansible or similar automation/configuration management tools.
• Experience installing and supporting open-source software.
• Ability to handle multiple user issues in a fast-paced environment.
• Strong communication skills and a customer-focused approach.
• Eagerness to learn new tools, technologies, and best practices.

Preferred / Nice to Have

• Experience supporting large-scale user environments with 300+ endpoints.
• Familiarity with IT asset management systems and ticketing tools.
• Basic exposure to server administration, virtualization is an added advantage.
• Prior experience working in corporate IT or product-based organizations.

Behavioral & Soft Skills

• Strong analytical and problem-solving capabilities.
• Demonstrates ownership and accountability for assigned responsibilities.
• A collaborative team player with the ability to work effectively across teams.
• Possess a continuous learning mindset and adaptability to evolving technologies and environments.