Technical Analyst
FlexTrade
Full TimeNot specifiedPosted about 1 month ago
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Overview
Position Type
Full Time
Experience
Not specified
Job Description
Key Responsibilities:
- Serve as the first line of support for client-reported issues.
- Troubleshoot and resolve technical problems, escalating when necessary.
- Maintain clear and professional communication with clients.
- Collaborate with internal teams to drive issue resolution.
- Participate in shift rotations, including occasional weekend and after-hours support
Qualifications & Skills:
- Solid understanding of financial markets, trading, and clearing workflows.
- Working knowledge of trading platforms and network infrastructure.
- Strong verbal and written communication skills.
- Analytical and proactive approach to problem-solving.
- Ability to remain calm and professional under pressure.
- Strong interpersonal skills and the ability to build relationships across teams.