Senior UX Researcher

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Senior UX Researcher to join our rapidly growing Product org. Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally. You will be diving deep into the daily lives of our customers and applying that understanding to everyday product design decisions.

We appreciate Researchers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. If this sounds like a good fit for you, send us a hello with links to your work and experience. On day one, this role will report to the Director of UX Research.

What You’ll Do

• Plan, manage, and execute on user research programs across focused product areas
• Collaborate with design, product, and analytics to build research projects that align with stakeholder needs as well as user needs.
• Guide product and design on the research methodology, question framing, and other best practices for self-run studies.
• Identify emerging customer and user needs to support the development of new products.
• Synthesize learnings from past research and analytics data to tell compelling stories and lead ideation sessions.

Skills We’re Looking For

• Experience conducting mixed-method qualitative and quantitative research.
• A strong portfolio that demonstrates your work, research philosophy, and impact.
• An entrepreneurial, self-motivated mindset with a bias toward action and the ability to lead projects through ambiguity.
• The ability to craft engaging presentations and compelling stories that influence stakeholders.
• A strong desire to understand our users and how our product contributes to their success.
• Experience using AI to plan studies, synthesize feedback, and work more efficiently.

Bonus Skills

• Experience in the data industry
• Experience with various survey methods, analysis, visualizations and relevant data tools like SQL.