Fraud Tech Specialist
Bengaluru, India · Full-time
- Posted 3w ago
- From Firstsource Solutions’s careers page
- Location
- Bengaluru, India
- Type
- Full-time
- Level
- Entry Level
- Experience
- 2+ years
- Department
- Data and Analytics
Opens the listing on careers.firstsource.com
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About the role
Position :
Fraud Technical Specialist
Job location :
Bangalore
Division :
BPM
Experience :
Preferred min 2-4 years of experience in strong SQL queries writing on fraud deduction and finding the anomalies.
As part of Fraud team, you’ll play a key role in delivering our Technical Fraud strategy, ensuring the business is protected through intelligent, data-driven fraud controls.
- Collaborate with the Fraud Technical Lead to design and optimize fraud detection rules using insights derived from large-scale data analysis.
- Investigate emerging fraud trends by interrogating data across multiple systems, identifying patterns and proposing actionable countermeasures.
- Respond to business-critical questions by developing advanced SQL queries and customised reports. You’ll go beyond the numbers to deliver clear, meaningful insights to stakeholders across the business.
- Support system quality assurance through user acceptance testing of fraud platform upgrades and enhancements, ensuring all changes meet functional requirements and are free of defects.
- Work with internal support teams and external vendors to resolve system incidents, applying commercial judgement to prioritize and escalate issues appropriately.
Key Skills & Experience
- Advanced SQL proficiency — confident writing complex queries involving joins, subqueries, CTEs, and aggregate functions.
- Experience working with large datasets in an enterprise data warehouse environment (e.g., Oracle, Goggle Cloud Platform).
- Strong analytical mindset with the ability to translate business problems into data-driven solutions.
- Comfortable designing and testing fraud detection logic based on behavioural and transactional data.
- Highly numerate, ideally with experience in a data analysis or fraud analytics role.
- Previous fraud experience is advantageous but not essential — technical and analytical capability is key.
- Demonstrates resilience and adaptability when faced with competing priorities.
Skills they ask for
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About Firstsource Solutions
AI-enabled business operations servicesFirstsource designs and operates AI-enabled business processes and technology services for sectors including banking, healthcare and retail.
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