IT Systems Administrator

About the Role:

We are seeking a Junior IT Systems Administrator to support day-to-day endpoint, management and Microsoft 365 operations within a regulated financial services environment. Working under the guidance of the Senior IT Administrator, the IT and the Information Security team, you will help maintain device compliance, user access, and cloud service administration across the Microsoft O365 technology stack — including Intune, Entra ID, Windows Autopilot, and Microsoft Defender. This is a strong entry point for building deeper expertise in modern endpoint management, identity administration, and security operations.

Key Responsibilities:

• Build, image, and repair laptops; install Microsoft Windows and configure software; confirm devices meet compliance baselines before handoff to end users.
• Support the endpoint lifecycle via Microsoft Intune and Windows Autopilot — device enrollment, compliance and configuration profiles, app deployment, and BitLocker compliance checks, under senior guidance.
• Monitor Intune update-ring deployment status and patch compliance; flag failures or overdue devices to senior administrators.
• Perform routine Microsoft Entra ID and on-premises Active Directory tasks — user/group provisioning, password resets, MFA enrollment support, and basic Conditional Access documentation.
• Monitor Microsoft Defender for Endpoint alerts and dashboards; perform first-line triage and escalate confirmed threats to Information Security.
• Administer day-to-day Microsoft 365 services — Exchange Online mailboxes and distribution lists, Teams, OneDrive, and SharePoint Online site permissions.
• Maintain IT asset inventory records — procurement, assignment, warranty tracking, and secure disposal.
• Maintain runbooks, SOPs, and knowledge-base articles; help assemble audit evidence for SOC 1/2, PCI DSS, and other compliance examinations.
• Provide Tier 1/2 helpdesk support for Windows, Microsoft 365, and general connectivity issues; escalate complex network or security issues to senior administrators.
• Write and maintain basic PowerShell scripts for routine administrative tasks and reporting, with review from senior team members.

Requirements:

• 2–4 years of hands-on IT systems administration, endpoint support, or IT helpdesk experience; financial services exposure is a plus but not required.
• Working knowledge of Microsoft Intune and Windows Autopilot — device enrollment, compliance policies, and configuration profiles.
• Working knowledge of Microsoft Entra ID and/or on-premises Active Directory — user/group management and basic Conditional Access and MFA concepts
• Hands-on experience administering core Microsoft 365 services — Exchange Online, Teams, OneDrive, and SharePoint Online.
• Exposure to Microsoft Defender for Endpoint — reading alerts, basic triage, and escalation.
• Basic PowerShell scripting ability — comfortable reading, adapting, and running scripts for routine tasks.
• Solid Windows 11 administration and troubleshooting fundamentals.
• Clear written and verbal communication skills, with the ability to produce clean documentation.
• Exposure to networking or firewall concepts (e.g., Fortinet, Zero Trust (e.g. Zscaler) is a plus.

Education Qualification:

• Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.

Certifications:

Mandatory (at least 1)

• Microsoft Certified: Modern Desktop Administrator Associate (MD-102) — or actively working toward it.
• Microsoft 365 Certified: Fundamentals (MS-900)
• CompTIA A+ or CompTIA Security+ or CompTIA Network+

Recommended / Preferred

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Security Operations Analyst Associate (SC-200)
• Any other Microsoft Certification

Apply:

Interested candidates can send their resume to Finzly at [email protected]