Researcher - Figma Design

What you'll do at Figma:

• Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
• Partner closely with product leaders to identify opportunities, generate strategy, and define success
• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
• Translate research insights into a compelling narrative that shapes product roadmap priorities
• Advocate for the role of Research as a strategic partner in the business process

We'd love to hear from you if you have:

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
• Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
• Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
• A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
• Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways

While it's not required, it's an added plus if you also have:

• 2+ years in product design, user centric product management, product development, and/or front end engineering
• A familiarity and depth of experience using Figma's products