Associate Technical Program Manager - Bengaluru, India

Impact in this role:

As an Associate Technical Program Manager II, you’ll play a key role in managing high-mix, low-volume projects, ensuring seamless execution from customer requirements to final delivery. By bridging the gap between our U.S.-based customers and US based manufacturing partners, you’ll ensure production runs smoothly, meets specifications, and stays on budget—while continuously driving process improvements.

Areas of Responsibility:

• Project Management – Manage projects throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Risk Mitigation - Mitigate risks and coordinate with various stakeholders (internally and externally) in order to ensure the on-time delivery of an order to the builders’ design specifications.
• Work Order Assignment – Take ownership of scheduling and overseeing the distribution of your assigned manufacturing work orders to members of our manufacturing partner network in order to fulfill our builders’ orders on time.
• Production Issue Resolution – Answer open technical questions that our manufacturers may have around how best to manufacture the parts, and build the products that we have assigned to them.
• **Change Order Management ** – Ensure post-sale change requests from all stakeholders are evaluated, and appropriately implemented while mitigating any associated risks.
• **Continuous Improvement ** – Identifying areas of improvement and driving tactical and strategic improvements to the Technical Project Management workflow.
• **Communication Management **- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements

Desired Traits:

• A Bachelor’s degree in engineering and 5+ years of relevant work experience
• Hands-on knowledge of CNC machining (a must) and other manufacturing processes like 3D printing, injection molding, or sheet metal fabrication
• PMP or equivalent project management certification is a plus.
• Strong project management skills: scoping, timing, quality control, testing, and logistics
• Skilled at managing multiple stakeholders - aligning expectations and communications through project completion.
• Self-starter: works independently, manages time well, detail-oriented, documentation-focused, data-driven decisions
• A data-driven approach to problem-solving and process improvement
• Adaptable/gritty in ambiguous processes; builds systems that are both repeatable and flexible
• Strong problem-solver, results-oriented, urgency-driven on tight deadlines
• Strong English communicator, multicultural work experience is a plus.
• Open to working night shifts.