Inbound Sales Development Representative

What You'll Do

• Engage and qualify inbound leads generated through marketing campaigns, events, website inquiries, and partner channels.
• Educate prospective customers on Fastly’s products, value proposition, and solutions to understand their business needs.
• Conduct discovery conversations to identify pain points, business initiatives, and potential opportunities.
• Manage and nurture inbound lead flow through timely follow-up and consistent communication.
• Collaborate closely with Account Executives, Account Managers, Sales Engineers, and Marketing to ensure a seamless customer experience.
• Maintain accurate activity tracking and lead management within Salesforce and other sales engagement platforms.
• Utilize tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Cognism, 6sense, and other prospecting and engagement technologies.
• Meet and exceed pipeline generation and qualification goals.
• Continuously learn about Fastly’s products, industry trends, and customer use cases while building foundational sales skills and preparing for future growth opportunities within the organization.

What We're Looking For

• Proven track record of success and thrive in a metrics-driven culture.
• Strong interpersonal skills with the ability to build relationships and engage prospects.
• Understands customer requirements and identifies business challenges that Fastly can solve.
• Demonstrates a desire to learn and improve.
• Curious by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.
• Adaptable, professional, courteous, and motivated with a strong work ethic.
• Can get things done despite obstacles or challenges.
• Ability to proactively resolve problems in a timely manner; develop alternative solutions.
• Have a desire to work hard, exceed expectations, and outperform their quotas.
• Experience as an SDR/ BDR or in a sales or lead generation role.