STAFF SW SYSTEMS ENGINEER

Job Description:

Experience: 8-13 Years

Key Responsibilities

• Technically lead the sustenance team responsible for maintaining, supporting, and enhancing Network Automation and Orchestration products.
• Own the overall sustenance engineering lifecycle, including defect resolution, product enhancements, maintenance releases, and associated design, code, and unit/integration test artifacts.
• Drive engineering excellence through effective debugging, root-cause analysis, code quality, regression testing, and automation of repetitive maintenance activities.
• Analyse production issues and customer-reported defects, establish root causes, and drive timely resolution in collaboration with cross-functional teams.
• Mentor team members on troubleshooting, design principles, coding standards, testing practices, and effective problem-solving.
• Collaborate closely with Product Management, Development, QA, Customer Support, and other engineering teams to ensure end-to-end resolution of product issues and successful delivery of enhancements.

Required Skills and Expertise

Core Competencies

• Complete exposure to the entire Product Life Cycle (MUST HAVE)
• Exceptional written and verbal communication skills
• Proficiency in local and remote debugging

Architecture and Design

• Microservices-based architecture and best practices
• Hands-on experience with Docker containers, Kubernetes (K8s, K3s) clusters, and Helm charts
• Exposure to cloud application development
• Sound data and information modelling techniques using YANG, UML, JSON, and related tools

Programming and Development

• Strong coding and debugging experience with Java or Golang
• Linux OS proficiency, advanced data structures, and IPC mechanisms
• Intricate understanding of multi-threading, routines, network programming, and object-oriented methodologies
• Agile Development Model with CI/CD, Jenkins pipeline, and Git environment

Data Management and Messaging

• Database concepts and deployment models: RDBMS, NoSQL, PostgreSQL, Redis, MariaDB
• Messaging services such as RabbitMQ and Kafka
• Working experience with webhook and web sockets

Networking and Protocols

• OpenAPI, OpenConfig, NETCONF, Streaming Telemetry, GNMI, gRPC, and XMPP
• Knowledge of WLAN or L2/L3 OSI layer protocols: 802.1Q, LAGs, VxLAN, EVPN, ACLs, Route Policy, MPLS/VPLS, BGP, L2 Forwarding, and L3 Routing

Preferred Qualifications

• Experience with network orchestration platforms and automation frameworks
• Background in building scalable, highly available distributed systems
• Experience mentoring junior engineers and leading technical teams
• Familiarity with containerized deployment architectures and orchestration platforms
• Prior experience with telemetry and streaming analytics