Services Inside Account Manager

Position Responsibilities:

• Responsible for quoting and upselling into a specified region/territory
• Attain monthly/quarterly/annual quotas on assigned region/territory
• Weekly /Monthly / Quarterly forecasting
• Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue
• Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA's
• Manage service contracts/renewals for customers in assigned region/territory
• Manage service sales campaigns and promotions for assigned region/territory
• Close on time all service renewal opportunities
• Regular pipeline and opportunity reporting both internally and externally, including SalesForce accuracy
• Identify product upsell opportunities and work with the product account team
• Work with internal teams to protect data integrity and manage service orders

Requirements:

• 2+ years in Inside Sales experience required
• Strong telephone communications skills comfortable calling on clients
• Should have a desire to grow your career in Service Sales utilizing Consultative Sales techniques
• Ability to work well in a fast paced, team environment
• College Degree preferred
• Interest and knowledge of software/hardware technologies preferred
• Experience with Computer Networking technologies a bonus
• Possess energetic and enthusiastic demeanor
• Experience with SalesForce.com required
• Strong Microsoft Excel skills required
• Strong verbal and written skills
• Up to 5% travel requirement