Sales Manager-Mid Market

About Us

Exotel is the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa.

Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel’s suite of communication APIs, Ameyo’s omnichannel contact centre (merger), and Cogno AI’s conversational AI platform (acquisition) over the cloud. They’re a $100 million Series D-funded company with $60 million in ARR.

About the Role

The Sales Manager will be responsible for driving sales of products in the Mid Enterprise segment across verticals in India. The ideal candidate will be able to achieve sales revenue targets by owning the sales cycle right from prospecting clients/opportunities, introducing the company, positioning, presenting solutions, and negotiations till the closure of sales.

The Sales Manager will also be responsible for creating and maintaining excellent relationships with clients and tailoring products and pitches according to their specifications. The Sales Manager will prepare business development strategies by proactively researching and anticipating prospective client needs. The Sales Manager will secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients. The Sales Manager role will predominantly go after the existing set of accounts in terms of cross-selling and Upselling. The Sales Manager will map relevant stakeholders in the existing account, going on to discover a new array of requirements and pitching our solution to them. The Sales Manager will increase revenue from existing sets of accounts.

Responsibilities

• Drive sales of products in the Startups and Mid-Enterprise segment across verticals in India.
• Achieve sales revenue targets by owning the sales cycle right from prospecting clients/opportunities, introducing the company, positioning, presenting solutions, and negotiations till the closure of sales.
• Create and maintain excellent relationships with clients and tailor products and pitches according to their specifications.
• Develop and implement a new logo acquisition strategy and market mapping strategy in the assigned territory/vertical.
• Prepare business development strategies by proactively researching and anticipating prospective client needs.
• Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients.
• Go after the existing set of accounts in terms of cross-selling and Upselling.
• Map relevant stakeholders in the existing account, going after to discover a new array of requirements and pitching our solution to them.
• Increase revenue from existing sets of accounts.