Forward Deployed Product Manager

About Exa

Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs. We're a largely SF-based team of ~150 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike.

About this role

Forward Deployed PM candidates are customer obsessed. Majority of your time will be spent in the field talking to customers and connecting their technical requirements to Exa product offerings. FDPMs ensure our customers’ success by building and delivering solutions that meet their needs.

Minimum requirements

• 2-8+ years of product management experience building technical or developer-facing products
• Strong technical background - CS/EE degree, production engineering experience, or equivalent depth earned on the job.
• Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
• Focus on driving outcomes, not just technical milestones
• Ability to navigate complex customer/technical scenarios and come up with creative solutions
• Preferred: Early startup or founding experience + technical PM experience

Key responsibilities

Customer Journey

• Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion
• Help our sales team define + propose tailored solutions and proof-of-value demos that demonstrate Exa’s value
• Help GTM team appropriately price our products in custom engagements
• Act as a trusted technical advisor to customers, often interfacing with executive audience members and engineers alike

Product Roadmap

• Identify common themes and high leverage feature requests across customers
• Drive execution of product enablement