Oracle EBS R12 GL / Cash Management Functional Consultant

Company overview: About Estuate

At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.

Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer's needs. Our 'Extreme Service' culture helps us deliver extraordinary results.

Our key to success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.

Our solution-oriented mindset fuels our offerings, including Advisory, Engineering, Data & AI, AI Business Applications, Enterprise Security & GRC and Managed Services.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you'd like to be, we look forward to hearing more from you.

Currently, we are looking for an Oracle EBS R12 GL / Cash Management Functional Consultant to join our team.

Job Description

• Provide L2/L3 functional application support for Oracle EBS R12 General Ledger (GL) and Cash Management (CM) modules, ensuring application stability, timely incident resolution, and smooth financial operations.
• Analyze, troubleshoot, and resolve production incidents, service requests, and recurring application issues within agreed SLAs.
• Support GL processes, including journal entries, journal imports, posting, allocations, account combinations, reconciliations, and period-end closing.
• Troubleshoot Cash Management issues involving bank statement imports, bank account setup, cash transactions, bank reconciliation, and reconciliation exceptions.
• Investigate issues related to GL interfaces, subledger accounting (SLA), accounting entries, and data integration with other Oracle financial modules.
• Perform root cause analysis (RCA), identify corrective actions, and recommend permanent solutions for recurring incidents.
• Work closely with technical teams on SQL-based troubleshooting, interface failures, concurrent program errors, and data-related issues.
• Support month-end, quarter-end, and year-end financial closing activities.
• Handle configuration changes, functional testing, change requests, and production deployment validation.
• Maintain ticket documentation, knowledge articles, and resolution procedures using ITSM tools such as ServiceNow or Jira.
• Collaborate with finance users, business stakeholders, and technical support teams to ensure timely issue resolution.

Skills & Requirements

• 8+ years of Oracle EBS R12 functional experience, with strong expertise in General Ledger (GL) and Cash Management (CM).
• Hands-on experience supporting Oracle EBS Financials in an Application Management Services (AMS) or IT production support environment.
• Strong understanding of GL accounting processes, bank reconciliation, financial close activities, and related financial controls.
• Experience troubleshooting Oracle GL interfaces, journal imports, bank statement imports, and reconciliation issues.
• Working knowledge of Oracle Subledger Accounting (SLA) and integrations with Accounts Payable (AP), Accounts Receivable (AR), and other financial modules.
• Ability to analyze application errors, concurrent request logs, and SQL query results in collaboration with technical teams.
• Familiarity with ITIL-based incident, problem, and change management processes.
• Strong analytical and troubleshooting abilities, along with excellent communication and customer-facing skills.
• Ability to independently manage support tickets, prioritize critical incidents, and meet SLA commitments.
• Experience with Oracle EBS R12.2 environments, banking system integrations, and third-party financial applications is preferred.
• Experience supporting global finance operations and business-critical period-end activities is an advantage.
• Knowledge of ServiceNow, Jira, or similar ITSM ticketing platforms is desirable.

Key Success Criteria

• Timely resolution of GL and Cash Management incidents within SLAs.
• Minimal disruption to critical financial processes and period-end closing.
• Reduction in recurring incidents through effective root cause analysis.
• High business-user satisfaction and accurate support documentation.

Our commitment to Equal Opportunity Employment (EOE)

Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.