HR Process & System Superuser

Key Responsibilities

• Serve as the subject matter expert for Workday HCM, Recruitment, Benefits, Talent, and Performance modules.
• Lead and coordinate testing activities for Workday enhancements, configuration changes, and new functionality releases.
• Monitor and maintain HR data accuracy through audits, governance controls, and issue resolution.
• Create and optimize Workday reports, dashboards, and self-service tools to improve HR and business insights.
• Partner with global HR teams and HRIS teams to gather requirements, refine requests, and implement effective system solutions.
• Manage organizational changes, restructures, and employee data updates, including mass uploads through EIB.
• Support the integration of acquired employees into ERM's HR processes and Workday environment.
• Identify opportunities to improve HR processes, system configurations, user experience, and operational efficiency across the organization.

What you'll bring

• Strong hands-on experience with Workday HCM, including business processes, reporting, dashboards, security, talent, performance, recruitment, absence, and benefits modules.
• Experience managing Workday testing activities, system enhancements, and change requests in partnership with HRIS and business stakeholders.
• Proven ability to create, maintain, and analyze Workday reports and dashboards to support business and HR requirements.
• Experience working with global stakeholders across multiple countries and time zones.
• Strong understanding of HR operations, data governance, process optimization, and system adoption challenges.
• Experience managing data audits, data quality initiatives, and HR system compliance requirements.
• Advanced Microsoft Excel skills with strong analytical and problem-solving capabilities.
• Ability to prioritize multiple initiatives, manage stakeholder expectations, and deliver high-quality outcomes in a fast-paced environment.

Preferred

• Prior experience supporting Workday implementations, enhancements, or HR transformation programmes.
• Exposure to global shared services or Global Capability Centre (GCC) environments.
• Experience with Workday EIBs, mass data uploads, integrations, and organizational restructuring activities.
• Familiarity with automation, digital transformation, and AI-enabled HR solutions.
• Workday certifications or other relevant HRIS-related qualifications.