Workday Functional Consultant

Why this role matters?

As a Workday Functional Consultant, you will play a pivotal role in delivering our Workday roadmap by configuring, optimising, and supporting HCM modules across the organisation. You will collaborate with business stakeholders, technical teams, and third-party vendors to ensure robust, scalable, and efficient HR processes. This role requires strong functional expertise, hands-on configuration skills, and a passion for continuous improvement in a dynamic, global environment. Experience supporting complex benefits administration, annual Open Enrollment activities, and global employee-facing HR processes is highly valued.

Key Responsibilities

• Lead and support end-to-end configuration and administration of Workday modules: Core HCM, Absence, Talent Acquisition, Performance & Talent Management, Compensation (Core & Advanced), Benefits, Journeys, Knowledge, and Case Management.
• Collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality configurations and enhancements.
• Support Benefits administration activities, including plan configuration, life events, eligibility rules, enrolment processes, integrations, regulatory compliance requirements, and annual Open Enrollment events.
• Ensure compliance with IT governance, audit, and data integrity standards, and support internal/external audits as required.
• Monitor and resolve complex Workday-related incidents and service requests within SLA, providing clear and timely communication to stakeholders.
• Support Workday releases, regression testing, and change management initiatives, ensuring smooth adoption of new features.
• Prepare and maintain functional documentation, SOPs, and provide knowledge transfer to HR superusers and team members.
• Stay current with Workday functionality, industry trends, and best practices; proactively recommend improvements and process optimisations.