National Technical Support Technician
Columbia, United States · Remote · Full-time
- Posted 3w ago
- From EquipmentShare’s careers page
- Location
- Columbia, United States
- Work mode
- Remote
- Type
- Full-time
- Experience
- 3+ years
- Department
- Information Technology
Opens the listing on equipmentshare.com
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About the role
Primary Responsibilities
- Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems
- Support installation of complex temporary power solutions alongside National Technical Support Specialists
- Travel to branches to perform major and minor repairs on down equipment
- Help reduce unavailable OEC by returning assets to rent-ready condition
- Troubleshoot mechanical, electrical, controls, and balance-of-plant systems
- Support rotational power generation deployments and multi-unit installations
- Perform inspections and operational verification of fleet equipment
- Assist with electrical connections and system configuration during deployments
- Support preventative maintenance and reliability improvement initiatives
- Document repairs, findings, and recurring issues to improve fleet performance
- Coordinate with OEMs and internal technical teams when needed
- Provide on-site technical support for critical deployments and mobilizations
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications
- Strong mechanical and electrical troubleshooting skills
- Experience with diesel generators, natural gas engines, or turbine power systems
- Understanding of 3-phase power systems and voltage configurations
- Familiarity with generator controls, paralleling, and power distribution
- Ability to read wiring diagrams and basic single-line drawings
- Comfortable working in a travel-heavy, rotational field environment
- Strong problem-solving and communication skills
Education and Experience
- At least 3 years of experience in power generation or rental equipment
- Experience commissioning generators or temporary power systems
- Background in diesel engines, natural gas engines, or turbines
- Experience supporting multi-unit generator deployments
- Rental industry or field service experience
Physical Requirements
- Physical ability to complete job duties, which may include standing for long periods, working in a space that lacks climate control or lifting objects with an established maximum weight
- Ability to lift heavy loads and transfer them manually
- Near 100% travel nationwide
- Rotational schedule: 23 days on / 10 days off
- Field-based shift work supporting branches and job sites
- Extended hours may be required during commissioning and repairs
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
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About EquipmentShare
Construction equipment rental and fleet technologyEquipmentShare rents construction equipment and tools and provides technology to track equipment fleets and manage construction assets.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.