Service Manager

Build the Future with Us

EquipmentShare is Hiring a Service Manager

At EquipmentShare, we're not just filling a role. We're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We're hiring a Service Manager at our rental facility in Angleton, TX, to lead a team of Heavy Equipment Maintenance Technicians (Mechanics).

Schedule: Monday to Friday, 7:00 AM to 5:00 PM

Primary Responsibilities

As a Service Manager, you'll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models.

• Coordination and supervision of quality performance of our equipment mechanics and service personnel
• Scheduling repairs for customer and company owned rental equipment
• Maintain and nurture existing customer relationships to ensure customers are satisfied with the service and support they receive from EquipmentShare, and keep them informed about new ways EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Employee training and development and maintaining a safe work environment
• Other duties, assigned as needed

Why EquipmentShare?

We're a people-first company powered by cutting-edge technology. Our proprietary T3 platform makes your job easier, safer, and more connected. We're a team of problem-solvers, go-getters, and builders who take pride in doing meaningful work.

Perks & Benefits

• Monthly Family Dinner Night
• Competitive compensation: Base salary plus Company Profit Sharing Plan
• Company provided truck
• Full medical, dental, and vision coverage for full-time employees
• 401(k) and company match
• Generous PTO + paid holidays
• Gym membership stipend + wellness programs
• Annual tool and boot reimbursements for those in applicable jobs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry leading diagnostic tools

About You

You bring grit, heart, and humility to your work, and you're excited to grow within a fast-paced, mission-driven environment. We're looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Required Skills/Abilities:

• Industry knowledge (rental industry or related construction field). Ideally three years of maintenance and service experience.
• Strong interpersonal and problem solving skills.
• Adaptable to the fast pace of a growing company and able to quickly learn EquipmentShare products and services.
• Competitive, but thrives in a team oriented environment. Preference given to applicants with experience and/or a background in the construction industry.
• Superior customer service, teamwork and verbal/written communication skills

Education and Experience:

• High School diploma, Trade school certificate preferred
• Experience in field service, maintenance and repair preferred
• Experience leading maintenance teams
• Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle

Physical Requirements:

• Must be able to move, stand, stoop and bend freely
• Must be able to lift up to 50 pounds at times
• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. We value different backgrounds, talents, and perspectives.

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.