Okta Administrator

Primary Responsibilities

• Administer Okta users, groups, application assignments, policies, and access changes across business-critical systems.
• Support access provisioning, deprovisioning, and role changes for employees, contractors, service accounts, and privileged users.
• Assist with Okta application integrations, including SAML, OIDC, SCIM, app assignments, group mapping, and downstream provisioning behavior.
• Partner with IAM analysts, Financial Systems engineers, Security, IT, and application owners on SSO, SCIM, lifecycle, and provisioning improvements.
• Help test, validate, and document Okta integrations, provisioning updates, automations, and access workflows before production rollout.
• Execute approved Okta configuration updates according to change control, approval, and documentation standards.
• Support systems requiring SOX-compliant access governance by assisting with evidence gathering, access reviews, exception research, and remediation tracking.
• Help maintain clean Okta group structures, naming conventions, app ownership, access models, and operational runbooks.
• Triage and resolve Okta-related access issues, including app tile access, MFA, group assignment, provisioning failures, and downstream application access.
• Identify repetitive manual work that could be improved through workflow, automation, IaC, better request intake, or clearer ownership.
• Coordinate with helpdesk and application support teams to ensure access requests are handled consistently and with appropriate approvals.
• Document common Okta tasks, access request patterns, troubleshooting steps, integration notes, and recurring administrative processes.
• Provide occasional weekend support for escalated Okta or access-related tickets that IT support teams are unable to resolve, particularly when access issues affect business-critical systems or time-sensitive operations.

Skills & Qualifications

• Working knowledge of Okta users, groups, app assignments, MFA, SSO concepts, and access lifecycle processes.
• Exposure to SAML, OIDC, SCIM, APIs, workflow automation, or Infra as Code (IaC) - managed configuration.
• Ability to follow change control and approval procedures while still spotting opportunities to improve the process.
• Strong attention to detail, documentation discipline, and comfort working across technical and nontechnical teams.
• Ability to partner with IAM specialists, engineers, analysts, application owners, auditors, and business stakeholders.

Education and Experience:

• Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, Business Administration, Finance, Accounting, or a related field preferred; equivalent hands-on experience will be considered.
• At least 2+ years of Okta, IAM, IT systems administration, SaaS administration, helpdesk escalation, or access management experience.
• Experience supporting access requests, onboarding/offboarding, permissions cleanup, user access reviews, or audit evidence.
• Okta Certified Professional or Administrator preferred, Security+, or other IAM/security certifications are a plus.