Commercial Insurance Account Manager - Entertainment

Job Overview:

This team is based in Nashville, TN and all work from home, but comes into the office as needed for team and client meetings. The team works on all lines of commercial insurance and specializes in working with entertainment industry clients. This is an opportunity to join a driven, energetic team that loves to grow and develop its members.

The role of the commercial insurance account manager is to participate in the production of new and renewal business and to provide a high level of client service to new and existing clients.

Location:

REMOTE - Candidates must live in TN, preferably Middle Tennessee, and be able to come to the Nashville, TN office as needed.

What We're Looking For:

• Strong, professional communication skills, both written and verbal.
• High attention to detail and the ability to learn and understand software systems quickly.
• REQUIRED: At least 5+ years of commercial insurance account management experience AND a current property & casualty license. Entertainment industry experience is nice to have but not required.
• Ability to adapt well to priority changes and deadlines, and to enjoy problem solving and finding answers to client questions.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

• A. Handle renewal and new business assigned from the production team, from call-in and client referrals, and by expanding existing networks and business relationships.
• B. Maintain and strengthen relationships with prospect and client decision makers, insurance buyers, and company contacts.
• C. Manage day-to-day account responsibilities and perform the renewal process for existing accounts, including resolving client problems, responding to client questions, monitoring client insurance programs for possible changes, facilitating claim resolution, and coordinating value-added services.
• D. Perform administrative account management duties such as completing applications, billing, resolving collection problems, corresponding with carriers, providing customer status reports, coordinating and following up on audits, attending sales meetings, reviewing production reports, and supporting internal staff requests for information.
• E. Determine risk management and client coverage needs to develop effective insurance programs for new and renewal accounts.
• F. Provide coaching, direction, and day-to-day supervision to account support staff.
• G. Develop effective proposals and make presentations to close new accounts and renew existing accounts.
• H. Provide input and support to develop and execute a marketing strategy.
• I. Follow new business and renewal processes, procedures, and practices according to established company systems and guidelines.
• J. Manage entertainment and new business development expenses prudently.
• K. Apply all enabling technology to ensure efficient and effective delivery of service according to company policies, procedures, and practices.
• L. Perform other duties and special projects as assigned.

What You'll Bring:

• Bachelor's degree preferred.
• Current P&C license.
• Minimum of 5 years of experience in this role or a similar role.
• Ability to maintain a high level of visual attention and mental concentration for significant periods of time.
• Ability to solve complex problems and deal with a variety of variables in situations where some standardization exists.
• Ability to read, analyze, and interpret insurance data.
• Ability to understand, interpret, and implement procedures.

Compensation:

Exempt: The base salary range for this position is $75,000 – $95,000. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.

Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

Why EPIC:

EPIC has over 60 offices and 4,000 employees nationwide, and is growing. We offer:

• Generous paid time off: Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days.
• Generous leave options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Employee referral bonus program of $1,500 per hired referral.
• Employee recognition programs and awards, including trips.
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group.
• Professional growth and development: Mentorship Program, Tuition Reimbursement Program, Leadership Development.
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support.
• Additional benefits include (but are not limited to): 401(k) matching, medical, dental, and vision insurance, and wellness and employee assistance programs.
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back: Donation Connection, Employee Assistance Fund, and People First Foundation.
• EPIC is in the top 10 of property/casualty agencies according to Insurance Journal.

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.

EPIC embraces diversity in all its forms and is committed to fostering a work community where every colleague feels welcomed, valued, respected, and heard.