Account Manager- Medical Malpractice P&C Insurance

Company Overview:

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

Job Overview:

Join Our Team as an Account Manager in West Hartford, CT. At EPIC, we're not just about delivering tailored solutions; we're about making a difference through exceptional people.

As an Account Manager at EPIC, you will play a crucial role in managing and retaining professional liability insurance accounts within the healthcare sector. Your responsibilities will include working closely with internal producers on both new and renewal medical malpractice insurance policies. This is an inside service position with minimal travel requirements. Your excellent phone presence and teamwork skills will be key to your success. This position is approved for hybrid or remote work within the US only.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

• Partner with producers to secure, manage, and retain clients through effective policy marketing, servicing, and certificate processing.
• Prepare and follow up on applications, support producers, and maintain comprehensive client files and data.
• Provide outstanding service with a client-first approach and a focus on practical solutions.

What You'll Bring:

• Education, Experience, and Skills:
• Experience: Minimum of 2+ years in Commercial Property & Casualty client support or underwriting; familiarity with medical malpractice insurance is preferred.
• License: P&C Insurance License required.
• Education: Bachelor's degree preferred; high school diploma/GED required.
• Systems: Experience with agency management systems such as Sagitta/ImageRight is a plus.
• Skills:
  • Excellent time management and multi-tasking abilities.
  • Strong attention to detail with effective written and oral communication.
  • Collaborative team player with a successful history of working well with diverse personalities.
  • Self-motivated with a strong work ethic and a flexible, client-focused attitude.

Compensation:

Exempt: The base salary range for this position is $60,000 – $80,000. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.

Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

Why EPIC:

EPIC has over 60 offices and 4,000 employees nationwide – and we're growing! We offer:

• Generous Paid Time Off: Managed PTO for salaried/exempt employees; 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days.
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Employee referral bonus program of $1,500 per hired referral.
• Employee recognition programs and awards.
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group.
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development.
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support.
• Additional benefits include 401(k) matching, medical, dental, vision insurance, and wellness & employee assistance programs.
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back: Donation Connection, Employee Assistance Fund, and People First Foundation.
• EPIC is in the top 10 of property/casualty agencies according to "Insurance Journal."

Equal Opportunity:

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.